{"id":85439,"date":"2021-09-13T10:56:52","date_gmt":"2021-09-13T08:56:52","guid":{"rendered":"https:\/\/blog.wildix.com\/women-in-tech-interview-with-arianna-caiaffa-sales-partner-support-for-gb-connect\/"},"modified":"2021-10-01T15:43:09","modified_gmt":"2021-10-01T13:43:09","slug":"entrevista-con-arianna-caiaffa-sales-y-partner-support-en-gb-connect","status":"publish","type":"post","link":"https:\/\/blog.wildix.com\/es\/entrevista-con-arianna-caiaffa-sales-y-partner-support-en-gb-connect\/","title":{"rendered":"Mujeres y Tecnolog\u00eda: Entrevista con Arianna Caiaffa, Sales & Partner Support en G&B Connect"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]\"\"[\/vc_column_text][vc_column_text]Arianna Caiaffa<\/b>, Sales & Partner Support en <\/span>G&B Connect<\/b>, es Partner Wildix desde 2010.\u00a0<\/span><\/p>\n

En un principio, entrar en la industria de la tecnolog\u00eda no formaba parte de los planes profesionales de Arianna. Despu\u00e9s de trabajar en un estudio de dise\u00f1o en el centro de Mil\u00e1n, recibi\u00f3 una llamada de G&B Connect y decidi\u00f3 aceptar un trabajo en el departamento de Sales & Partner Support. <\/span>Ya han pasado 20 a\u00f1os <\/b>desde aquel d\u00eda.\u00a0<\/span><\/p>\n

\u201cNunca me he arrepentido de aceptar este trabajo\u201d, explica<\/span>.<\/span><\/i> \u201cMe ha permitido crecer como persona y es un trabajo que ha ido evolucionando con el tiempo. Lo que m\u00e1s me gusta de mi trabajo es que es muy variado: no es nada repetitivo y me pone a prueba constantemente\u201d.\u00a0<\/span><\/p>\n

Arianna tambi\u00e9n nos cuenta: \u201cCada d\u00eda me comunico con mucha gente diferente en relaci\u00f3n con diferentes aspectos de mi trabajo: por ejemplo, la parte anterior y posterior a las ventas. Adem\u00e1s, a menudo muestro la soluci\u00f3n a los clientes en una demostraci\u00f3n o me encargo de gestionar CLASSOUND y el ciclo de ventas en todos sus aspectos\u201d.<\/span><\/p>\n

Al preguntarle qu\u00e9 parte de su car\u00e1cter le ha sido de m\u00e1s ayuda en este sector, ella responde con firmeza que siempre <\/span>concede mucha importancia al trato diario con el cliente<\/b>.\u00a0<\/span><\/p>\n

\u201c<\/span>No suelo tener la oportunidad de reunirme personalmente con clientes, en realidad solo les escucho en el tel\u00e9fono o les veo por videoconferencia. La diferencia, en estos casos, <\/span>es hacer una llamada en lugar de enviar un correo electr\u00f3nico cuando hay situaciones problem\u00e1ticas que resolver\u201d.<\/b>\u00a0<\/span><\/p>\n

\u201c<\/span>Llamar al cliente con rapidez, primar un trato basado en la escucha y el entendimiento, suele marcar la diferencia a la hora de gestionar cualquier solicitud o contratiempo. <\/b>Los clientes me ven como una persona que se ocupa de ellos, que es atenta con sus solicitudes. Esto es algo que siempre reconocen y aprecian\u00bb.<\/span><\/p>\n

En abril de 2021, Arianna <\/span>celebrar\u00e1 su vig\u00e9simo aniversario trabajando en G&B Connect <\/b>(\u00a1todo un logro!). Aun as\u00ed, nos ha confesado que para ella, ser una mujer en un sector hist\u00f3ricamente asociado a los hombres nunca ha sido un problema. Seg\u00fan Arianna, lo que marca la diferencia es la gente con la que trabaja y la forma en la que se relaciona con ellos. Tambi\u00e9n nos cuenta que nunca ha tenido problemas concretos con sus compa\u00f1eros del sexo opuesto. Entre ellos, hay una relaci\u00f3n de absoluta confianza y cooperaci\u00f3n.\u00a0<\/span><\/p>\n

Arianna no es la \u00fanica mujer en G&B Connect. En total, <\/span>el equipo femenino est\u00e1 compuesto por cuatro mujeres <\/b>\u2014la incorporaci\u00f3n m\u00e1s reciente, Arbiola Basha, es una licenciada en ciencias computacionales que se ha encargado de forma aut\u00f3noma de redise\u00f1ar el sitio web de la empresa.\u00a0<\/span><\/p>\n

Finalizamos la entrevista con Arianna con una \u00faltima pregunta dedicada a todas las mujeres que empiezan en el mundo de la tecnolog\u00eda hoy en d\u00eda.\u00a0<\/span><\/p>\n

\u00abArianna, \u00bfqu\u00e9 consejo le dar\u00edas a una mujer que est\u00e1 empezando a trabajar en una empresa tecnol\u00f3gica hoy?\u00bb<\/b><\/p>\n

Su respuesta fue:<\/span><\/p>\n

\u00abQue no deje nunca de aprender. Lee, mantente informada y pide informaci\u00f3n en cuanto encuentres una situaci\u00f3n que no comprendes del todo.<\/b> Cuida a los clientes y s\u00e9 cauta a la hora de comunicarte con ellos diariamente. Elige la herramienta de comunicaci\u00f3n que ellos prefieren y col\u00f3cate siempre en una posici\u00f3n de escucha activa. Sin duda, \u00a1esto puede marcar la diferencia en much\u00edsimas situaciones!\u00bb.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text][\/vc_column_text][vc_column_text]Arianna Caiaffa, Sales & Partner Support en G&B Connect, es Partner Wildix desde 2010.\u00a0 En un principio, entrar en la industria de la tecnolog\u00eda no formaba parte de los planes profesionales de Arianna. Despu\u00e9s de trabajar en un estudio de dise\u00f1o en el centro de Mil\u00e1n, recibi\u00f3 una llamada de G&B Connect y decidi\u00f3 aceptar … <\/p>\n

Continuar leyendo \u00abMujeres y Tecnolog\u00eda: Entrevista con Arianna Caiaffa, Sales & Partner Support en G&B Connect\u00bb<\/span><\/a><\/p>\n","protected":false},"author":587,"featured_media":84950,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[732],"tags":[],"class_list":["post-85439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-es"],"acf":[],"yoast_head":"\nMujeres y Tecnolog\u00eda: Entrevista con Arianna Caiaffa, G&B Connect<\/title>\n<meta name=\"description\" content=\"Arianna Caiaffa (Head of Sales & Partner Support) tiene una carrera incre\u00edble como mujer en el campo de las tecnolog\u00edas y las UCC.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" 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