{"id":744,"date":"2015-05-27T14:18:58","date_gmt":"2015-05-27T12:18:58","guid":{"rendered":"https:\/\/blog.wildix.com\/?p=744"},"modified":"2015-06-11T12:29:21","modified_gmt":"2015-06-11T10:29:21","slug":"la-gestione-efficace","status":"publish","type":"post","link":"https:\/\/blog.wildix.com\/it\/la-gestione-efficace\/","title":{"rendered":"La gestione efficace"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Come promesso ecco come aggiungere un messaggio di cortesia nel sistema Wildix:<\/span><\/p>\n<p>https:\/\/www.youtube.com\/watch?v=xNcAQrCDqZU<\/p>\n<p>Non impazzire per gestire lo smistamento delle tue chiamate in arrivo. <!--more--><\/p>\n<p><img decoding=\"async\" class=\" wp-image-901 aligncenter\" src=\"https:\/\/blog.wildix.com\/wp-content\/uploads\/2015\/05\/call_center_agent-300x200.jpg\" alt=\"Exhausted man sitting with a bunch of phones over him\" width=\"230\" height=\"153\" align=\"center\" srcset=\"https:\/\/blog.wildix.com\/wp-content\/uploads\/2015\/05\/call_center_agent-300x200.jpg 300w, https:\/\/blog.wildix.com\/wp-content\/uploads\/2015\/05\/call_center_agent-624x416.jpg 624w, https:\/\/blog.wildix.com\/wp-content\/uploads\/2015\/05\/call_center_agent.jpg 750w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/p>\n<p>Il tuo sistema di comunicazione non deve servire solo per ricevere ed effettuare le telefonate.<\/p>\n<p><b>Devi esigere dal tuo sistema di comunicazione un vero e proprio supporto per l\u2019organizzazione del tuo lavoro e di quello dei tuoi collaboratori.<\/b><\/p>\n<p>Prova a pensare a \u2026<\/p>\n<ul>\n<li>Quanto tempo risparmieresti a non dover gestire telefonate non dirette a te?<\/li>\n<li>Quanto guadagnerebbe la tua azienda a rispondere a tutte i contatti senza perderne alcuno?<\/li>\n<li>Quanto guadagnerebbe, in immagine, la tua azienda a mostrarsi organizzata ed efficiente nel soddisfare ogni richiesta esterna?<\/li>\n<\/ul>\n<p>L\u2019immagine che dai della tua azienda al mondo esterno dipende anche dal modo in cui si gestiscono le richieste e i contatti dei tuoi fornitori e clienti.<\/p>\n<p>Un sistema di comunicazione evoluto, come questo, ti consente di:<\/p>\n<ul>\n<li><b>Creare regole di instradamento automatico<\/b> di telefonate (a un gruppo di risposta, a un operatore che parla una determinata lingua, a un dipartimento particolare)<\/li>\n<li><b>Creare orari<\/b> in cui il telefono squilla e orari in cui viene riprodotto un messaggio di cortesia (personalizzabile e registrabile da qualsiasi sede, da qualsiasi PC)<\/li>\n<li><b>Creare regole per la mobilit\u00e0<\/b> (far squillare contemporaneamente cellulare e telefono fisso o, a cascata, prima il fisso poi il cellulare)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>e molto altro&#8230;<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Come promesso ecco come aggiungere un messaggio di cortesia nel sistema Wildix: https:\/\/www.youtube.com\/watch?v=xNcAQrCDqZU Non impazzire per gestire lo smistamento delle tue chiamate in arrivo.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1,6],"tags":[],"class_list":["post-744","post","type-post","status-publish","format-standard","hentry","category-blog-it","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La gestione efficace | Wildix<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.wildix.com\/it\/la-gestione-efficace\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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