From VoIP to Unified Communications and WebRTC
In the days before the pandemic, choosing how to organize meetings for most office-based businesses was simple. If you needed to get your team together, you could quickly book one of the on-site meeting rooms. And if you needed to involve decision-makers from multiple locations, you could then choose between a conference call meeting or …
Continue reading “Conference Call vs. Meeting: Which Is Better?”
With the impending copper switch-offs around the world, more and more businesses are asking “is VoIP reliable for business?” While there are some slight disadvantages, the truth is that VoIP telephony solutions deliver a sizeable benefit provided they are integrated properly.
Happy New Year! Now that the ball has dropped, the clock chimed and the firework displays are over, it’s time to ensure we start 2023 off on the right foot. While personal resolutions are usually at the forefront of our minds just two days into the new year, this is also the perfect opportunity to …
Five years after its debut, Microsoft Teams has become the most popular business communication platform with over 270 million monthly users worldwide. And while its growth has been impressive, thanks to its inclusion in Microsoft Office 365 and pressures from the pandemic, that increase is not a sign that Teams is a perfect product.
Better understand modern approaches to voice communications At its simplest, telephony just means the technology we use to talk to one another at a distance. In reality, of course, we all know the definition is much murkier. These days, examining phone systems means putting multiple versions of technology up against each other. It may make …
Continue reading “What is Telephony, and Which Type Is Most Effective?”