Wildix Blog

28 January 2026

Fixed Mobile Convergence: Managing your mobile workforce

The modern workplace has changed dramatically. Field service technicians, real estate agents, delivery drivers and sales representatives are now working wherever their jobs take them, rather than from a traditional office.

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19 December 2025

Single Tenant vs Multi‑Tenant Security: The Hidden Risks in Your Cloud Communications Platform

According to the IBM Report: Escalating Data Breach Disruption Pushes Costs to New Highs, in 2024, data breaches cost businesses an average of $4.88 million per incident, and for healthcare organizations, that figure soared to nearly $10 million (IBM, 2024). The architecture behind your cloud communications matters more than most businesses realize, and some approaches introduce risks that aren’t immediately obvious.

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28 November 202529 January 2026

WhatsApp and Omnichannel Support: Meeting Customer Expectations

Customer service isn’t about channels anymore. It’s about conversations that flow seamlessly, no matter where they start or where they go.

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18 November 202518 November 2025

How to Improve Communication in Manufacturing with Secure, Scalable Systems

It’s 2:17 AM on a Tuesday.

Your night shift supervisor spots hydraulic fluid pooling under Line 3. He tries calling the maintenance lead. No answer. He radios the floor manager. Static. He sends an email, then remembers maintenance doesn’t check email until 7 AM.

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31 August 20257 October 2025

VoIP Phone Systems For Legal Businesses

What you should know to boost legal firm effectiveness

Law firms are facing increasingly complex communication challenges. As client expectations rise and cases become more multifaceted, legal professionals must ensure that their internal and external communications remain secure, agile and efficient. Traditional telephone systems are falling short when it comes to meeting these demands, which is why modern Voice Over Internet Protocol (VoIP) solutions are rapidly becoming the backbone of legal communication infrastructures.

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