Wildix Blog

Your employees are on the move, walking hotel corridors, navigating factory floors, visiting properties and rushing between wards. Every single one of them needs to stay reliably and instantly connected.

Continue reading “Cordless Phones for Business: Choosing the right solutions for your business”

The modern workplace has changed dramatically. Field service technicians, real estate agents, delivery drivers and sales representatives are now working wherever their jobs take them, rather than from a traditional office.

Continue reading “Fixed Mobile Convergence: Managing your mobile workforce”

According to the IBM Report: Escalating Data Breach Disruption Pushes Costs to New Highs, in 2024, data breaches cost businesses an average of $4.88 million per incident, and for healthcare organizations, that figure soared to nearly $10 million (IBM, 2024). The architecture behind your cloud communications matters more than most businesses realize, and some approaches introduce risks that aren’t immediately obvious.

Continue reading “Single Tenant vs Multi‑Tenant Security: The Hidden Risks in Your Cloud Communications Platform”

Customer service isn’t about channels anymore. It’s about conversations that flow seamlessly, no matter where they start or where they go.

Continue reading “WhatsApp and Omnichannel Support: Meeting Customer Expectations”

It’s 2:17 AM on a Tuesday.

Your night shift supervisor spots hydraulic fluid pooling under Line 3. He tries calling the maintenance lead. No answer. He radios the floor manager. Static. He sends an email, then remembers maintenance doesn’t check email until 7 AM.

Continue reading “How to Improve Communication in Manufacturing with Secure, Scalable Systems”