Learn how many of your daily tasks can be automated thanks to Unified Communications
Automation is at the heart of any lean communication system. The more operations we can automate, the less time users and team members spend performing manual operations.
Automation is at the core of any effective marketing campaign.
Let’s see which operations can be automated and the advantages of doing so.
Call Generation
Dialing numbers takes time and is error-prone. So, the first thing that a Unified Communication system can do is offer a click2call option when using a software application.
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Many vendors today end up becoming your competition. We see it happen all the time. You begin working for them, you hand over your database, and before you know it, they’re selling directly to your channel….without you. Suddenly you have to compete against the big guys.
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Look familiar?
In this blog article we will discover the most unexpected and innovative ICT integrations for Contact Center. Some of these products have the possibility to become a real game changer and disrupt the Call Center industry in the nearest future.