communications Archives

22 April 202530 April 2025

Why Mandating a Return to the Office Is a Step Backward

Mondays used to fill many of us with dread at the thought of returning to a rigid office environment. It felt like starting the week with a triple shot of decaf espresso — a pointless undertaking that offers no productivity boost to deal with all the negative effects of stress and fatigue.

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14 April 202530 April 2025

Wildix: Crafted by Remote Workers, For Remote Workers

It's a cultural mindset, built on experience

Remote work is no longer a temporary solution — it’s the future. Cloud computing and digital collaboration tools mean remote work has evolved from a niche perk to a fundamental part of business operations worldwide. At the forefront of this transformation lies Wildix, a company whose solutions are not just designed for remote work but are built by remote workers themselves. This authentic connection to the remote work lifestyle drives Wildix to deliver products that truly understand the challenges and opportunities of working from anywhere.

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24 February 202530 April 2025

The Future of Customer Service: Exploring Artificial Intelligence Call Centers

Delivering great customer service just got easier

Customer service is constantly evolving, and businesses are seeking new ways to enhance their customer support operations without losing the personal touch that customers value. Artificial intelligence call centers are one such possibility. By leveraging AI‑driven solutions such as chatbots, speech analytics and predictive routing, companies are transforming the way they handle customer interactions.

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18 September 202318 September 2023

Security in WebRTC: Safer Communications Built Into the Browser

Security features of WebRTC, Wildix magazine article

Transferring data to another device always comes with risks. When information moves, it leaves the local protections of your device or server and, newly vulnerable, it becomes a prime target for interception and attack.

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