In business, communication is everything. Organizations are constantly seeking ways to streamline communication channels, reduce siloed conversations and improve collaboration among distributed workforces. Unified communications emerged as an evolution of traditional telephony and VoIP, providing seamless integrations between voice, video, messaging and collaboration tools. However, as cloud computing gained traction, an updated model — unified communications as a service — soon followed, delivering UC functionalities from the cloud.
Continue reading “Key Differences Between UC and UCaaS — Everything You Must Know”