Stuart Brown, Author at Wildix Blog

19 February 2024

What Is a Business Partner: A Breakdown for Growth-Focused MSP

The business landscape has become more and more complex over the past few decades, and this has been exacerbated by the increasing use of tech to enhance transactions, respond to customers and generally make the customer experience a more effective one. Those asking “what is a business partner” can find that there is no single role in many cases. Instead, companies must rely on a variety of business partners to ensure that their business is competitive.

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5 February 2024

Maximizing Productivity With MSP Tools: How a Great UCaaS Vendor Streamlines MSP Operations

One of the biggest challenges facing MSPs is how to solve the issue of staffing while ensuring you get everything done. For cybersecurity alone, around 3.5 million jobs remain unfilled, and there are similar issues with everyday development and technical roles. MSPs rely on having good techs to solve issues, install solutions and troubleshoot, so how do you manage this effectively? The answer: a good set of MSP tools that make life much easier.

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29 January 202429 January 2024

Wildix vs Cisco Webex: Where Focus Pays Off

Cisco is one of the largest companies in the world, with major products including networking, security, telecommunications equipment and software. It brings in billions of dollars every year, and it has numerous business units, all competing for resources and recognition. But it has one major product that we are interested in: Webex.

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22 January 202422 January 2024

What 2024 Holds In Store for UC&C MSPs

2024 promises to be yet another year of continuous change. Over the past 12 months, we’ve seen a huge interest in AI, major leaps forward in technology and a shift in the way that MSPs are seen by end-users. Continuously advancing technology makes it very hard for many businesses to keep up — which is why they rely on experts such as MSPs to guide them through what our CFO Dimitri Osler calls “the never normal.”

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8 January 20248 January 2024

Delivering Privacy With an Office Phone Booth

UCaaS is a crucial part of the office landscape, yet there are numerous open-plan offices where privacy is not available. While this is often fine for everyday sales calls and answering customer service queries, there are times when it’s necessary to have a little more privacy. An office phone booth is the answer in many cases.

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