Stuart Brown, Author at Wildix Blog

5 August 2024

Cybersecurity Incident Plans: Why They’re More Critical Than Ever

It may seem like a lifetime ago, but it was only last year that UCaaS MSPs were talking about the 3CX hack and wondering if they were going to produce an incident report plan. Over the past 12 months, we’ve had major attacks on infrastructure worldwide, along with new threat actors coming to the fore.

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7 June 20247 June 2024

VoIP Is Commoditized — Or Is It?

Commoditization is where products become stripped away of their branding and the core features become the same. VoIP has become heavily commoditized, with virtually everyone offering the same core services. Yet there are areas of differentiation when you look closely. So let’s take a look at the root of the problem, the proliferation of countless solutions and the solution.

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27 May 2024

VoIP Taxes and Why a Billing-on-Behalf Solution Is the Way Forward

If there’s one thing you can’t afford to get wrong, it’s money. All businesses rely on a steady stream of income to make a profit (or at least increase turnover), and most will set up systems that help track and manage it. A simple billing solution is a necessity for any MSP, VAR or SI.

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14 May 2024

Wildix vs. NEC

Over the past few decades, there have been numerous brands exiting the VoIP space: Panasonic, Samsung and Toshiba are just there. Some have disappeared because they have seen diminishing returns and have realised that their models no longer apply. And others, such as Nortel, have simply gone bankrupt.

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