Author: Stuart Brown

“No single technology provider offers all the applications an organization needs to deliver solutions across its business. Partnerships are essential.”

Continue reading “Dissecting the Avaya-Zoom Partnership Announcement: Has RingCentral Walked Away?”

One of the most important regions in the Middle East is the Gulf Cooperation Council, a group of six countries. It incorporates Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates. It consists of the entire Arabian Peninsula, barring Yemen, from the Arabian Gulf to the Red Sea. Many of the cities here are renowned for their impressive architecture, opulence and social and shopping opportunities. Dubai, Muscat, Doha and Riyadh are just some of the major names here.

Continue reading “The GCC: Numerous Opportunities Abound Within a Business-Friendly Environment”

Over the past 100 years, the world has increasingly been going global, with supply chains lengthening and industries reliant on manufacturing overseas, typically in places such as China, Japan or Bangladesh. During this time, even service industries have become increasingly outsourced abroad, which has broadly reduced trust — scripted calls often don’t resolve complex issues effectively. Large companies have increasingly centralized operations, so local services have become less common.

Continue reading “Building Local But Going Global: Why You Don’t Have to Be Limited to One Country”