From VoIP to Unified Communications and WebRTC
Better understand modern approaches to voice communications At its simplest, telephony just means the technology we use to talk to one another at a distance. In reality, of course, we all know the definition is much murkier. These days, examining phone systems means putting multiple versions of technology up against each other. It may make …
Continue reading “What is Telephony, and Which Type Is Most Effective?”
Voice over Internet Protocol (VoIP) is all but essential for modern business communications. Still, many professionals likely wonder “what is VoIP?” — whether they mean what VoIP stands for or what older technologies it replaces. To address these questions and more, let’s take a deep dive into info on VoIP phone systems. We’ll also help …
Continue reading “What Is VoIP? Why This New Tool May Transform Businesses”
Recently released in 2017, Microsoft Teams is storming the market space, currently with 13 million weekly users, and now one of the biggest workplace chat apps, surpassing Slack and Google Hangouts. Increased growth of Teams is causing uncertainty to some Vendors who recognise Teams as direct competition to their business interests, thus revenues. We decided …
In the previous article we discussed why network reliability is crucial for UC solutions. This time I will explain why PoE switches are important to grant power continuity of the phone service to match those of traditional PSTN systems. When switching from a legacy phone system to a modern UC server, many things are taken for …
SIP Trunking SIP Trunking is the most popular way to add PSTN connectivity to a modern UC solution. A few words of advice: Fax support: if the UC solution will need to transfer faxes, you need to make sure the operator has official T.38 capability. Routes quality: these should be extensively tested over national, mobile, …
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