From VoIP to Unified Communications and WebRTC
Five years after its debut, Microsoft Teams has become the most popular business communication platform with over 270 million monthly users worldwide. And while its growth has been impressive, thanks to its inclusion in Microsoft Office 365 and pressures from the pandemic, that increase is not a sign that Teams is a perfect product.
Better understand modern approaches to voice communications At its simplest, telephony just means the technology we use to talk to one another at a distance. In reality, of course, we all know the definition is much murkier. These days, examining phone systems means putting multiple versions of technology up against each other. It may make …
Continue reading “What is Telephony, and Which Type Is Most Effective?”
Voice over Internet Protocol (VoIP) is all but essential for modern business communications. Still, many professionals likely wonder “what is VoIP?” — whether they mean what VoIP stands for or what older technologies it replaces. To address these questions and more, let’s take a deep dive into info on VoIP phone systems. We’ll also help …
Continue reading “What Is VoIP? Why This New Tool May Transform Businesses”
Recently released in 2017, Microsoft Teams is storming the market space, currently with 13 million weekly users, and now one of the biggest workplace chat apps, surpassing Slack and Google Hangouts. Increased growth of Teams is causing uncertainty to some Vendors who recognise Teams as direct competition to their business interests, thus revenues. We decided …
In the previous article we discussed why network reliability is crucial for UC solutions. This time I will explain why PoE switches are important to grant power continuity of the phone service to match those of traditional PSTN systems. When switching from a legacy phone system to a modern UC server, many things are taken for …