market Archives | Wildix Blog

7 June 20247 June 2024

VoIP Is Commoditized — Or Is It?

Commoditization is where products become stripped away of their branding and the core features become the same. VoIP has become heavily commoditized, with virtually everyone offering the same core services. Yet there are areas of differentiation when you look closely. So let’s take a look at the root of the problem, the proliferation of countless solutions and the solution.

Continue reading “VoIP Is Commoditized — Or Is It?”

13 February 202325 September 2023

Moving Away From Your Values: Have Big Vendors Spread Themselves Too Wide?

Times are hard in the unified communications (UC) and wider tech world right now. Unprecedented growth during the pandemic led many companies to expand and accrue debt, with the assumption that post-pandemic revenue would continue to increase. But as businesses reduce their tech stack in favor of one unified platform, stick with their current provider or — more shockingly — return to their on-premise PBX, many of the biggest UC vendors are struggling to hit their targets and pay off their creditors.

Continue reading “Moving Away From Your Values: Have Big Vendors Spread Themselves Too Wide?”

20 December 2022

UC&C in 2023: What to Expect for Communications Technology

At last, 2022 is winding down — a year of chaos, of disruption in the worst of ways, but also one of coming together and doing good in response.

Continue reading “UC&C in 2023: What to Expect for Communications Technology”