Web-based VS native administration is a long-standing dispute within this field. This topic is particularly important because it defines all of the user’s experience. Let’s examine, why web-based communication solutions are the best choice for delivering high service quality.
All new products now use web-based administration interfaces. Gone are the days of interfaces made with Java / QT. The advantages of this change include:
- No software to install, and the interface is immediately available everywhere
- Compatibility with all modern browsers
- Support for mobile devices like tablets and smartphones
- Security thanks to HTTPs
- Web API might help when automating tasks
If the communication system you are developing or deploying does not use a web-based interface, please reconsider your choice. Web-based is really the best option. Continue reading