Five years ago, the World Health Organization (WHO) officially declared the COVID‑19 outbreak a pandemic. That date will remain etched in history for transforming lives, businesses and economies around the globe. While pandemics have altered the course of human history before, never had one done so on such a hyperconnected, digital scale. Almost overnight, workforces were disbanded from their physical offices, replaced by millions of homes-turned-workspaces connected via webcams, headsets and collaboration platforms.
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