But it’s no shock that telephony now comes in far more options than just the traditional business landline. The most popular is VoIP (voice over internet proxy), an option that relays your voice calls entirely through the internet. While exciting to some, VoIP phone lines also present a dilemma to those used to an analog phone system. Is it worth keeping that old setup, or is an upgrade in order?
Change is one of the few constants of any IT sector, and unified communications is no different. But in recent years, the changes in this sector have felt more seismic. Once, UC&C was itself a niche trend. Now, vendors big and small are rushing into the sector.