unified communications Archives | Page 2 of 5

3 April 202330 March 2023

Spring Cleaning Your Data: Let’s Get Your Office Organized

Spring is in the air. Flowers are blooming. The days are a little bit longer and brighter. And for some of us, that means we have the yearly impulse to deep clean our homes and offices.

But just like our closets and attics benefit from a good sort-out, so can our digital storage. Far from a simple nice-to-do, cleaning your data can help keep you compliant, safe and organized — especially if you take the time to set up a system that works all year round.

Continue reading “Spring Cleaning Your Data: Let’s Get Your Office Organized”

20 February 202320 February 2023

How to Measure Cybersecurity Risk

In any modern business, cybersecurity risk plays a huge role in defending the business from malicious actors. Knowing how to measure cybersecurity risk can help MSPs explain how cybersecurity works to end-users who may be less technology-literate.

Continue reading “How to Measure Cybersecurity Risk”

13 February 202325 September 2023

Moving Away From Your Values: Have Big Vendors Spread Themselves Too Wide?

Times are hard in the unified communications (UC) and wider tech world right now. Unprecedented growth during the pandemic led many companies to expand and accrue debt, with the assumption that post-pandemic revenue would continue to increase. But as businesses reduce their tech stack in favor of one unified platform, stick with their current provider or — more shockingly — return to their on-premise PBX, many of the biggest UC vendors are struggling to hit their targets and pay off their creditors.

Continue reading “Moving Away From Your Values: Have Big Vendors Spread Themselves Too Wide?”

20 December 2022

UC&C in 2023: What to Expect for Communications Technology

At last, 2022 is winding down — a year of chaos, of disruption in the worst of ways, but also one of coming together and doing good in response.

Continue reading “UC&C in 2023: What to Expect for Communications Technology”

17 October 202213 October 2022

Monsters of UCaaS (and How to Avoid Them)

It’s a season of frights — of ghouls, goblins and things that go bump in the dark — but for those in the tech sector, certain monsters exist the entire year round.

Yes, certainly there are the common gremlins that keep techies awake at night, and these too are important for anyone in the UCaaS business to know. Ask any IT expert, and they’ll eagerly regale you with bone-chilling tales of glitch-causing ghosts in their machines or of invisible, unspeakable creatures tangling carefully laid cabling.

Continue reading “Monsters of UCaaS (and How to Avoid Them)”