
Continue reading “What Is an Abandoned Call: A Quick Primer”
From VoIP to Unified Communications and WebRTC
Continue reading “What Is an Abandoned Call: A Quick Primer”
At its simplest, telephony just means the technology we use to talk to one another at a distance.
In reality, of course, we all know the definition is much murkier.
These days, examining phone systems means putting multiple versions of technology up against each other. It may make some people think of rotary or touch-tone phones, and make others think of only touchscreen-driven devices. That’s to say nothing of the networks powering this hardware, the deep, dark ocean of technical details and acronyms lurking below the tip of the proverbial iceberg.
Continue reading “What is Telephony, and Which Type Is Most Effective?”
Voice over Internet Protocol (VoIP) is all but essential for modern business communications. Still, many professionals likely wonder “what is VoIP?” — whether they mean what VoIP stands for or what older technologies it replaces.
To address these questions and more, let’s take a deep dive into info on VoIP phone systems. We’ll also help you consider which version of voice over IP will best benefit your business.
Continue reading “What Is VoIP? Why This New Tool May Transform Businesses”