VoIP Archives | Page 3 of 4

13 March 202418 February 2025

Cyberthreats and VoIP Security: Is VoIP Secure?

Cyberthreats come in all shapes and sizes, whether they are individuals working to defraud someone on a small scale or state-sponsored cyberwarfare divisions that intend to disrupt life across the Western world. MSPs fulfil a vital role in securing businesses against these threats, especially when it comes to communications. After all, if your VoIP security is compromised, it means attackers have access to all your communications.

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6 November 20236 November 2023

Wildix vs Sangoma: Too Many Acquisitions Lead to an Innovation Crisis

Wildix and Sangoma are two possible solutions for MSPs

Sangoma Technologies Corporation gives hardware and software products for SMBs, enterprises and carriers in 150 countries, delivering these technologies through distribution partners and through selling direct to the consumer. It owns some legendary names in the business, including Asterisk and FreePBX, as well as software the company partly developed itself.

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3 October 202329 February 2024

What Is an Abandoned Call: A Quick Primer

Phone is picked up, how to prevent abandoned and missed calls

Abandoned calls are a problem for call centers, and they can result in missed opportunities to engage. So let’s look at what is an abandoned call, what is a missed call and how we can prevent them.

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25 July 202315 August 2023

What Is a Teleconference?: Teleconferencing Throughout History

Two Indians are standing and looking at the smoke signal, saying "That's some big data!"

When you hear the word teleconferencing, what comes to mind? A packed boardroom with a speakerphone? Audio-only calls? Or does it extend to video? Continue reading

30 January 20234 March 2024

Is VoIP Reliable for Business?

With the impending copper switch-offs around the world, more and more businesses are asking “is VoIP reliable for business?” While there are some slight disadvantages, the truth is that VoIP telephony solutions deliver a sizeable benefit provided they are integrated properly.

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