Wildix Blog

27 March 2024

Building Local But Going Global: Why You Don’t Have to Be Limited to One Country

Over the past 100 years, the world has increasingly been going global, with supply chains lengthening and industries reliant on manufacturing overseas, typically in places such as China, Japan or Bangladesh. During this time, even service industries have become increasingly outsourced abroad, which has broadly reduced trust — scripted calls often don’t resolve complex issues effectively. Large companies have increasingly centralized operations, so local services have become less common.

Continue reading “Building Local But Going Global: Why You Don’t Have to Be Limited to One Country”

22 March 2024

Are Desk Phones Dead: The Role of Business VoIP Phones

With the copper switch-off looming and hybrid working firmly entrenched, it may seem that the days of the desk phone are numbered. The widespread use of unified communication tools that work from any computer or mobile device means that a desk phone isn’t the obligatory tool it once was. But while this may inspire some companies to rip out their handsets, we suggest you take a closer look at the perks of using modern business VoIP phones before switching over to a completely phoneless office.

Continue reading “Are Desk Phones Dead: The Role of Business VoIP Phones”

13 March 202418 February 2025

Cyberthreats and VoIP Security: Is VoIP Secure?

Cyberthreats come in all shapes and sizes, whether they are individuals working to defraud someone on a small scale or state-sponsored cyberwarfare divisions that intend to disrupt life across the Western world. MSPs fulfil a vital role in securing businesses against these threats, especially when it comes to communications. After all, if your VoIP security is compromised, it means attackers have access to all your communications.

Continue reading “Cyberthreats and VoIP Security: Is VoIP Secure?”

4 March 2024

Doing One Thing Well: Why Focus Is Important to Success

Jack of all trades and master of none, goes the phrase. There are equivalents in other languages: Hungarian has “Egy fenekkel nem lehet ket lovat megulni” (you can’t ride two horses because you only have one butt) and Portuguese has “O homem dos sete instrumentos não toca nenhum” (The musician of the seven instruments doesn’t play any). There are countless other examples throughout different languages.

Continue reading “Doing One Thing Well: Why Focus Is Important to Success”

26 February 2024

Women in Tech: Isabel Kennedy-Beck

Isabel Kennedy-Beck is the director of people and culture at be-solutions GmbH, member of the Accompio Group and a certified IT service provider for medium-sized companies in Germany and neighboring European countries. The company delivers client/server infrastructure, managed services, IT service/helpdesk and communication and conference solutions, of which Wildix is a core vendor. It’s headquartered in Grasbrunn near Munich, and it has additional locations in Essen and Leipzig. The team encompasses 40 colleagues.

Continue reading “Women in Tech: Isabel Kennedy-Beck”