Women in Tech: Interview with Arianna Caiaffa, Sales & Partner Support for G&B Connect

Arianna Caiaffa
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Arianna CaiaffaArianna Caiaffa, Sales & Partner Support for G&B Connect, has been a Wildix Partner since 2010. For Arianna, entering the technology industry was not her initial career path. After working in a design studio in the center of Milan, she …

Mejora la experiencia del cliente y la operatividad de tu centro de contactos con x-caracal

x-caracal by Wildix
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x-caracal by Wildix

Especialmente cuando se trata de call centers y contact centers, es fundamental que las empresas modernas utilicen un mapa de la experiencia del cliente, conocido en inglés como customer journey map. El mapa de la experiencia del cliente, en pocas …