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The $5,000 Missed Call: How law firms lose money when clients hang up

How artificial intelligence transforms legal communication and prevents revenue loss

New research reveals the staggering scope: law firms miss up to 36% of incoming calls, and 34% of those callers never try again. For a personal injury practice where the average case value exceeds $5,000, every missed call represents thousands of dollars in lost revenue.

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What If Agentic AI Became Your Best Business Ally?

What If Agentic AI Became Your Best Business Ally?
Every missed call is a lost opportunity. Every unfollowed lead is a potential sale that flies away. Every repetitive task slows down your teams. Agentic AI transforms these challenges into growth levers.

At Wildix, we created Wilma AI, our agentic AI teammate, to fit seamlessly into your daily operations. She’s simple to deploy, free from complexity and fully integrated with your unified communications platform.
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Maximizing UC&C Cost Savings: Strategies for Business Efficiency

Your communications should generate ROI

Maximizing UC&C Cost Savings: Strategies for Business Efficiency
Organizations face constant pressure to reduce costs while maintaining seamless communication among employees, partners, and customers. Unified communications and collaboration (UC&C) platforms bundle voice calls, video meetings, instant messaging and file sharing into a single interface. Yet, simply deploying a UC&C solution does not automatically translate into savings. By adopting innovative strategies — such as cloud-native deployments, AI‑driven management, flexible billing models, edge computing, and open-source platforms — companies can realize significant reductions in both capital expenditures (CapEx) and operating expenses (OpEx). In practice, solutions like Wildix illustrate how combining these approaches can streamline communications, bolster security and unlock measurable cost efficiencies across industries.

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Unite to Thrive: Combatting Burnout With Unified Communications

It's an epidemic with a solution

Unite to Thrive - Combatting Burnout With Business Communications
Burnout has become a defining challenge of the modern workplace. In 2019, the World Health Organization formally recognized burnout as an occupational phenomenon characterized by “feelings of energy depletion or exhaustion; increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and reduced professional efficacy.” As organizations strive to boost productivity and engagement, unaddressed burnout can erode employee well-being, strain team dynamics and drive costly turnover.

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Building a Business Case for Unified Communications

A step-by-step guide for your business

Building a Business Case for Unified Communications
For small and medium‑sized businesses, every minute matters. Yet many teams still rely on a patchwork of desk phones, mobile messaging apps, video‑conference tools and email, which creates friction and wasted time. In fact, 86% of employees and executives point to poor communication as a primary cause of project failures and 40% say it directly hampers their daily productivity. Unified communications — often called UC — breaks down these silos by integrating voice, video, messaging, presence and document sharing into a single, intuitive platform.

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