MSP Archives | Wildix Blog

16 April 2024

From MSSP to Full-Service MSP — Why You Must Change

Out of the estimated 40,000 MSPs in the United States, an estimated 10,000 are MSSPs, managed security service providers. These companies devote their time to understanding the security services required to secure their customers, using a huge range of tools. Indeed, cybersecurity is one of the fastest-growing areas of increased IT spending, and for good reason: Businesses need high-quality protection from an increased array of malicious actors. And it’s not just in the United States that MSSPs are found. They exist around the world to fill a variety of niches.

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19 February 2024

What Is a Business Partner: A Breakdown for Growth-Focused MSP

The business landscape has become more and more complex over the past few decades, and this has been exacerbated by the increasing use of tech to enhance transactions, respond to customers and generally make the customer experience a more effective one. Those asking “what is a business partner” can find that there is no single role in many cases. Instead, companies must rely on a variety of business partners to ensure that their business is competitive.

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13 February 2024

Integrated VoIP Services: What Other SIP Providers Don’t Want You to Know

As a managed service provider, you know that choosing which products to sell and who to work with is vital to the success of your business. You also know your market and customers best. So when it comes to choosing the right SIP provider you may be happy to go local or opt for one your customer already uses. While this is a common solution that works with a host of UCaaS solutions, including Wildix, we’d like to let you in on a little secret: you get much better service — and less stress — if you ditch third-party SIP providers and use an embedded VoIP carrier.

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5 February 2024

Maximizing Productivity With MSP Tools: How a Great UCaaS Vendor Streamlines MSP Operations

One of the biggest challenges facing MSPs is how to solve the issue of staffing while ensuring you get everything done. For cybersecurity alone, around 3.5 million jobs remain unfilled, and there are similar issues with everyday development and technical roles. MSPs rely on having good techs to solve issues, install solutions and troubleshoot, so how do you manage this effectively? The answer: a good set of MSP tools that make life much easier.

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6 November 20236 November 2023

Wildix vs Sangoma: Too Many Acquisitions Lead to an Innovation Crisis

Wildix and Sangoma are two possible solutions for MSPs

Sangoma Technologies Corporation gives hardware and software products for SMBs, enterprises and carriers in 150 countries, delivering these technologies through distribution partners and through selling direct to the consumer. It owns some legendary names in the business, including Asterisk and FreePBX, as well as software the company partly developed itself.

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