VoIP Archives | Page 2 of 4

27 May 2024

VoIP Taxes and Why a Billing-on-Behalf Solution Is the Way Forward

If there’s one thing you can’t afford to get wrong, it’s money. All businesses rely on a steady stream of income to make a profit (or at least increase turnover), and most will set up systems that help track and manage it. A simple billing solution is a necessity for any MSP, VAR or SI.

Continue reading “VoIP Taxes and Why a Billing-on-Behalf Solution Is the Way Forward”

16 April 2024

From MSSP to Full-Service MSP — Why You Must Change

Out of the estimated 40,000 MSPs in the United States, an estimated 10,000 are MSSPs, managed security service providers. These companies devote their time to understanding the security services required to secure their customers, using a huge range of tools. Indeed, cybersecurity is one of the fastest-growing areas of increased IT spending, and for good reason: Businesses need high-quality protection from an increased array of malicious actors. And it’s not just in the United States that MSSPs are found. They exist around the world to fill a variety of niches.

Continue reading “From MSSP to Full-Service MSP — Why You Must Change”

22 March 2024

Are Desk Phones Dead: The Role of Business VoIP Phones

With the copper switch-off looming and hybrid working firmly entrenched, it may seem that the days of the desk phone are numbered. The widespread use of unified communication tools that work from any computer or mobile device means that a desk phone isn’t the obligatory tool it once was. But while this may inspire some companies to rip out their handsets, we suggest you take a closer look at the perks of using modern business VoIP phones before switching over to a completely phoneless office.

Continue reading “Are Desk Phones Dead: The Role of Business VoIP Phones”

13 March 202418 February 2025

Cyberthreats and VoIP Security: Is VoIP Secure?

Cyberthreats come in all shapes and sizes, whether they are individuals working to defraud someone on a small scale or state-sponsored cyberwarfare divisions that intend to disrupt life across the Western world. MSPs fulfil a vital role in securing businesses against these threats, especially when it comes to communications. After all, if your VoIP security is compromised, it means attackers have access to all your communications.

Continue reading “Cyberthreats and VoIP Security: Is VoIP Secure?”

6 November 20236 November 2023

Wildix vs Sangoma: Too Many Acquisitions Lead to an Innovation Crisis

Wildix and Sangoma are two possible solutions for MSPs

Sangoma Technologies Corporation gives hardware and software products for SMBs, enterprises and carriers in 150 countries, delivering these technologies through distribution partners and through selling direct to the consumer. It owns some legendary names in the business, including Asterisk and FreePBX, as well as software the company partly developed itself.

Continue reading “Wildix vs Sangoma: Too Many Acquisitions Lead to an Innovation Crisis”