VoIP Archives | Page 2 of 4

1 July 202424 July 2024

Building Better Communications: When Do You Need an Upgrade?

Your communication system is the cornerstone of your business, yet when was the last time you really examined it? Millions of businesses worldwide are using aging infrastructure, with a large proportion having a phone system that’s over 20 years old. All this means you could be missing out on the latest technologies that could significantly improve your business and efficiency.

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7 June 20247 June 2024

VoIP Is Commoditized — Or Is It?

Commoditization is where products become stripped away of their branding and the core features become the same. VoIP has become heavily commoditized, with virtually everyone offering the same core services. Yet there are areas of differentiation when you look closely. So let’s take a look at the root of the problem, the proliferation of countless solutions and the solution.

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27 May 2024

VoIP Taxes and Why a Billing-on-Behalf Solution Is the Way Forward

If there’s one thing you can’t afford to get wrong, it’s money. All businesses rely on a steady stream of income to make a profit (or at least increase turnover), and most will set up systems that help track and manage it. A simple billing solution is a necessity for any MSP, VAR or SI.

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16 April 2024

From MSSP to Full-Service MSP — Why You Must Change

Out of the estimated 40,000 MSPs in the United States, an estimated 10,000 are MSSPs, managed security service providers. These companies devote their time to understanding the security services required to secure their customers, using a huge range of tools. Indeed, cybersecurity is one of the fastest-growing areas of increased IT spending, and for good reason: Businesses need high-quality protection from an increased array of malicious actors. And it’s not just in the United States that MSSPs are found. They exist around the world to fill a variety of niches.

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22 March 2024

Are Desk Phones Dead: The Role of Business VoIP Phones

With the copper switch-off looming and hybrid working firmly entrenched, it may seem that the days of the desk phone are numbered. The widespread use of unified communication tools that work from any computer or mobile device means that a desk phone isn’t the obligatory tool it once was. But while this may inspire some companies to rip out their handsets, we suggest you take a closer look at the perks of using modern business VoIP phones before switching over to a completely phoneless office.

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