Blog @en Archives

28 November 202528 November 2025

WhatsApp and Omnichannel Support: Meeting Customer Expectations

Customer service isn’t about channels anymore. It’s about conversations that flow seamlessly, no matter where they start or where they go.

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18 November 202518 November 2025

How to Improve Communication in Manufacturing with Secure, Scalable Systems

It’s 2:17 AM on a Tuesday.

Your night shift supervisor spots hydraulic fluid pooling under Line 3. He tries calling the maintenance lead. No answer. He radios the floor manager. Static. He sends an email, then remembers maintenance doesn’t check email until 7 AM.

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31 August 20257 October 2025

VoIP Phone Systems For Legal Businesses

What you should know to boost legal firm effectiveness

Law firms are facing increasingly complex communication challenges. As client expectations rise and cases become more multifaceted, legal professionals must ensure that their internal and external communications remain secure, agile and efficient. Traditional telephone systems are falling short when it comes to meeting these demands, which is why modern Voice Over Internet Protocol (VoIP) solutions are rapidly becoming the backbone of legal communication infrastructures.

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26 August 202528 August 2025

The $5,000 Missed Call: How law firms lose money when clients hang up

How artificial intelligence transforms legal communication and prevents revenue loss

New research reveals the staggering scope: law firms miss up to 36% of incoming calls, and 34% of those callers never try again. For a personal injury practice where the average case value exceeds $5,000, every missed call represents thousands of dollars in lost revenue.

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11 July 202524 July 2025

What If Agentic AI Became Your Best Business Ally?

Every missed call is a lost opportunity. Every unfollowed lead is a potential sale that flies away. Every repetitive task slows down your teams. Agentic AI transforms these challenges into growth levers.

At Wildix, we created Wilma AI, our agentic AI teammate, to fit seamlessly into your daily operations. She’s simple to deploy, free from complexity and fully integrated with your unified communications platform.
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