“I ended up buying the right one.”
“But didn’t you say the other one had more pixels?”
“Yes, but this one won me over in the end.”
We sell PBX systems, often in the cloud—and the cloud isn’t something that you can touch.
But let’s talk in terms of tangible products that you can touch with your hands. That way, I can explain where to focus your marketing so you can sell more and earn more. Continue reading
Shopping online these days, you’re likely to see a lot of fresh communication features. In particular, chatbots, messaging boxes and “call an agent” popups now abound on digital storefronts.
Just based on these trends, it’s clear that people expect more than a barebones “Contact Us” page. But maybe that shouldn’t come as a surprise. Increasingly, customers want immediate gratification when they interact with companies. So you should also expect them to want their questions answered quickly, without the wait time of email or an external call. Stepping in to solve that issue are live chat services. When properly implemented, these tools give customers a way to connect with a company representative for instant insight and information. Continue reading
A Conversation with Robert Cooper, Managing Director at Wildix
Imagine you’ve just experienced a powerful earthquake. You spent minutes on end watching walls shake and buildings sway, all while trying to keep your footing on a floor that’s being rocked by a massive, unstoppable force.
But, soon enough, the disaster passes. You’ve made it through in one piece. Not only that, your home is still standing.
The question is, do you now stay content with the stability you have?
Or do you arm yourself with the knowledge to get through the next quake? Continue reading
Recently released in 2017, Microsoft Teams is storming the market space, currently with 13 million weekly users, and now one of the biggest workplace chat apps, surpassing Slack and Google Hangouts.
Increased growth of Teams is causing uncertainty to some Vendors who recognise Teams as direct competition to their business interests, thus revenues.
We decided to bring up this topic within our Ecosystem and speak about Teams, their possible influence on Channel Partners and the industry.
We interviewed Tech Guru and Technical Director of Taurus Clearer Communication, Richard Whybra.