During the last decade, a wide variety of cloud solutions have been created by numerous different providers, bringing multiple solutions to the market. If we look at the UCaaS sector, many of these suppliers have chosen the over-the-top (OTT) model, following other cloud solutions’ sales approach and thereby forcing channel partners to evolve their business model past license reselling. That fact is a clear risk to channel business because price is key to the model and, consequently, margins for channel partners decrease. But it can be worse than this: OTT suppliers can handle end-users directly.

In the end, OTT companies are working to change the value chain. So what’s the new role of channel partners? Continue reading →

(2 votes, average: 5.00 out of 5)
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Attracting talent to your company is no longer just a measure of benefits and salary. In today’s job market, employees are looking for something more.

They’re interested in flexible work conditions—not only in terms of when they can work, but where.

More and more, workers are souring on having to come into the office every day. That’s something smart employers have picked up on, instead offering the prospect of working from home using the internet and web communication tools. Continue reading →

(2 votes, average: 5.00 out of 5)
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Contrary to popular belief, a company’s social media page isn’t just for self-promotion. On top of links to your own site, you should also mix in a healthy dose of third-party content: external articles, blogs or videos that are relevant to your business.

Beyond bringing your page fresh posts, sharing third-party links also lets you take a break from talking directly about your business. This helps avoid projecting a self-obsessed image; but more than that, it also lets you establish a more personal relationship with your followers, and show that your company understands new developments in your industry.

Still, it is possible to share unhelpful third-party content. So study these strategies to learn what links to look for, and which ones you should ditch. Continue reading →

(2 votes, average: 5.00 out of 5)
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More and more, it seems that if you need to reach someone in a business context, you’re likely to do it over email.

And, if recent data on client choice are anything to go by, odds are good that you’re using Gmail to conduct communications. Continue reading →

(2 votes, average: 5.00 out of 5)
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Sometimes, it’s not enough just to take notes during a call. Maybe you’re conducting an interview, or maybe you’re listening to highly specific project planning. Suffice to say there are cases where you want to know the exact words said over the phone.

Obviously, the easy solution is call recording. In Wildix’s Collaboration, this feature is available with the push of a button. Continue reading →

(3 votes, average: 5.00 out of 5)
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