Blog @en Archives | Page 6 of 74

4 July 202424 July 2024

10 Strong Indicators You Need to Change Your Hardware PBX

Your PBX is an essential part of your phone system, distributing calls throughout the office. If you haven’t changed your system in the past 10 years (that’s 2014 or earlier!), you likely have a hardware PBX, one that sits in your office. While they were effective for most purposes at the time, there are much more modern alternatives, including cloud unified communications, sometimes known as unified communications and collaboration (UC&C) or unified communications as a service (UCaaS). Here are 10 clear signs that you need to change your hardware PBX.

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1 July 202424 July 2024

Building Better Communications: When Do You Need an Upgrade?

Your communication system is the cornerstone of your business, yet when was the last time you really examined it? Millions of businesses worldwide are using aging infrastructure, with a large proportion having a phone system that’s over 20 years old. All this means you could be missing out on the latest technologies that could significantly improve your business and efficiency.

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7 June 20247 June 2024

VoIP Is Commoditized — Or Is It?

Commoditization is where products become stripped away of their branding and the core features become the same. VoIP has become heavily commoditized, with virtually everyone offering the same core services. Yet there are areas of differentiation when you look closely. So let’s take a look at the root of the problem, the proliferation of countless solutions and the solution.

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27 May 2024

VoIP Taxes and Why a Billing-on-Behalf Solution Is the Way Forward

If there’s one thing you can’t afford to get wrong, it’s money. All businesses rely on a steady stream of income to make a profit (or at least increase turnover), and most will set up systems that help track and manage it. A simple billing solution is a necessity for any MSP, VAR or SI.

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22 May 2024

Knowing the Market: Why Your Customers Need SMS and MMS

Depending on where you live, SMS is, surprisingly, still king. While it may seem odd given the number of professional UCaaS solutions and free messaging tools such as WhatsApp, WeChat and Facebook Messenger, there are some compelling reasons businesses and individuals continue to embrace the 30-year-old technology — and many have increased their SMS usage over the last few years.

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