From VoIP to Unified Communications and WebRTC
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How to boost the performance of your customer service department and make your customers happy Any company interested in growing is striving to win new customers and retain their existing ones. Your customers, in fact, have the same need. Let’s …
Continue reading “Six common customer service problems that are killing the business growth”
(4 votes, average: 5.00 out of 5)Loading...There is a common uneasiness among “classic” system integrators: “We are unable to grow” Regardless of the daily effort, abilities and experience, year after year profit is stagnant. Sales never really take-off as you would like, and the books cry …
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(3 votes, average: 5.00 out of 5)Loading...According to Gartner AI promises to be the most disruptive class of technologies during the next 10 years (1). Wildix was among the first UC&C vendors to embed Artificial Intelligence capabilities into their communication platform back in 2017. Wildix …
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(2 votes, average: 5.00 out of 5)Loading...In this blog article we will discover the most unexpected and innovative ICT integrations for Contact Center. Some of these products have the possibility to become a real game changer and disrupt the Call Center industry in the nearest future. …
Continue reading “TOP 3 INNOVATIVE PRODUCTS FOR CONTACT CENTER”