Ah, the holidays. Bright twinkling lights, perpetual Christmas music and the most manic shifts of the year. Love it or hate it, chances are that if
Change is one of the few constants of any IT sector, and unified communications is no different. But in recent years, the changes in this sector
Analog telephony as a whole may be on its way out, but for numerous organizations, it’s still an important part of communications. For many, it’s so
HR is a complex machine, combining recruitment, retention, advice and support, then delivering those benefits to other business units across the company. And today, it faces
At the height of the pandemic, virtual events were the only way to go. Conferences, summits, and even family dinners all happened online — with people
One of the most popular communication apps is WhatsApp, with approximately 2.7 billion monthly users sending 100 billion messages each day. It has permeated most people’s
Sangoma Technologies Corporation gives hardware and software products for SMBs, enterprises and carriers in 150 countries, delivering these technologies through distribution partners and through selling direct
The first call center was likely in the mid-’50s, thanks to the introduction of automatic call distribution systems. The ‘70s saw the centralization of calls to
