Having worked in the communications industry for over 25 years, it’s great to see a technical advancement that meets the requirements of the consumer; to have smarter solutions for communications rather than just voice.

Sure, Voice over IP changed many things but it still majored on Voice being the main method of communication whereas Unified Communications and Collaboration allows a much greater array of communication solutions.

Spending a majority of my career in technical Roles, starting as an apprentice installation engineer, before progressing to Support Manager and Presales roles, many would believe my main focus to be technological, however I do not consider technology as the primary consideration. Continue reading →

(5 votes, average: 4.60 out of 5)
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I am about to tell you a story about something that happened to me a few days ago.

Steve Osler and I had a few laughs ‘sitting at the Kite bar,’ and this is how the idea of sharing my experience with the group came to be.

In all honesty, there isn’t much to tell, but the dynamics with which it occurred is quite funny (and even educational). No soda and popcorn needed, I will be brief…

As I was saying earlier, a few days ago I went to meet with a client. A multinational player in the hotel industry, who is the owner of a structure on 7 hectares with approximately 1,000 rooms.

The purpose of my trip was just a simple visit, but I found myself casually, and indirectly, in a confrontation with the competition: Mitel. Continue reading →

(3 votes, average: 5.00 out of 5)
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