Monsters of UCaaS (and How to Avoid Them)

Monsters of UCaaS (and How to Avoid Them)

It’s a season of frights — of ghouls, goblins and things that go bump in the dark — but for those in the tech sector, certain monsters exist the entire year round.

Yes, certainly there are the common gremlins that keep techies awake at night, and these too are important for anyone in the UCaaS business to know. Ask any IT expert, and they’ll eagerly regale you with bone-chilling tales of glitch-causing ghosts in their machines or of invisible, unspeakable creatures tangling carefully laid cabling.

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Showing Availability: Why Status-Displaying Hardware Assists Remote & Hybrid Work

Showing Availability: Why Status-Displaying Hardware Assists Remote & Hybrid Work

Meeting with colleagues online has come a long, long way from even a few years ago. The object of meeting online, of course, is to make getting in touch with colleagues remotely just as convenient as in real life. With components like video, we’re getting nearer that status all the time.

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Your Business Needs Customers, and You Must Own Them

Your Business Needs Customers, and You Must Own Them picture

Take a minute and think back to over two years ago, to the start of the pandemic.

Suddenly we couldn’t work, study or even meet people the same way as before. Locked in our homes, the internet became our main source of contact with the outside world. Businesses that adapted to remote working, thrived. Those that didn’t or couldn’t, suffered — and many failed.

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Hardware and Software Needed for Video Conferencing: The Essentials

Hardware and Software Needed for Video Conferencing: The Essentials

The COVID-19 pandemic has caused a major shift in working, with a large number of companies going remote. As a result, the hardware and software needed for video conferencing became a major commodity in 2020, and they still remain important. In the UK alone, around 22% of workers are hybrid working as of May 2022, and 14% are working completely from home.

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