Technical Posts Archives

7 January 20258 January 2025

Wildix and IPscape: Building Contact Center Functionality Through Integrations

One of the key advantages of Wildix is that it’s an incredibly intuitive platform, but it can’t do everything. But that doesn’t matter because we can integrate with a huge range of systems, ranging from CRMs to complex call center software.
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7 August 20234 September 2023

Wildix vs. Microsoft Teams

To most business owners considering a business communications system, more likely than not a leading candidate is Microsoft Teams.

Microsoft is a powerhouse, and businesses that use a Microsoft suite of tools may even be using Teams already. Unsurprisingly, Teams is designed to integrate seamlessly with other Microsoft products, especially the Office 365 lineup. As a result, plenty of organizations see it as a natural fit for their communications needs — if Teams hasn’t been pre-loaded into their system already.

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5 June 202312 June 2023

WebRTC and Wildix: 10 Years of Success

It’s been 10 years since we released our first WebRTC-based UCC solution. But why did we choose this innovative solution? Let’s take a dive into WebRTC and how it came about.

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20 February 202320 February 2023

How to Measure Cybersecurity Risk

In any modern business, cybersecurity risk plays a huge role in defending the business from malicious actors. Knowing how to measure cybersecurity risk can help MSPs explain how cybersecurity works to end-users who may be less technology-literate.

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6 February 202312 February 2024

Stopping Spoofed Calls With STIR/SHAKEN

Outside of paper cuts or mosquitoes, few subjects have earned as much universal scorn as robocalls — especially ones with fake caller IDs. These days, it’s often enough of an interruption simply to get a phone call. But to pick up a local or official number, only to hear yet another monotone text-to-speech scammer? That’s enough to peeve most anyone.

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