From VoIP to Unified Communications and WebRTC
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Loading...The missing piece for customer data is tracking how you talk to them If you frequently interact with customers, then I don’t have to tell you about customer relationship management (CRM) software. You or your sales team are probably already … Continue reading "Your CRM is (Almost) Useless Without Integrated Communications"
(2 votes, average: 5.00 out of 5)Loading...Voice over Internet Protocol (VoIP) is all but essential for modern business communications. Still, many professionals likely wonder "what is VoIP?" — whether they mean what VoIP stands for or what older technologies it replaces. To address these questions and … Continue reading "What Is VoIP? Why This New Tool May Transform Businesses"
(2 votes, average: 5.00 out of 5)Loading...Especially since the pandemic, transitioning applications and communication systems to the cloud has been a top priority in business. After all, the value of this setup is obvious, made all the more clear by lockdown periods: With a cloud-based setup, …
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(2 votes, average: 5.00 out of 5)Loading...Yealink vulnerabilities show how that in UCC, security matters For better or for worse, data collection is something many of us have become accustomed to. From cookies on webpages to search terms being tracked, our activity over the internet is … Continue reading "Are Your Desk Phones Listening In On You?"
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Explaining the US emergency service laws your phone systems must follow Adhering to regulations is crucial for any business, and telephony providers are no different. PBX installations in particular, on top of adhering to customer expectations, must also follow legal …