From VoIP to Unified Communications and WebRTC
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How to boost the performance of your customer service department and make your customers happy Any company interested in growing is striving to win new customers and retain their existing ones. Your customers, in fact, have the same need. Let’s …
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(1 votes, average: 5.00 out of 5)Loading...In one of the previous blog articles (Introducing Lean Communications), I explained how lean communication can improve the way organizations work. This approach must also be applied to the deployment phase by making it as incremental and simple as possible. …
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When installing a new system, it is hard to escape the paradigm of creating yet another user database and new passwords for each one of these users. How does this happen? The engineer who configures the system usually starts by …
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Depending on how critical the UC service is for the organization, it might be necessary to put service continuity scenarios in place, including: Failover: a secondary server is used in case the primary server fails. Load Sharing: both systems work …