From VoIP to Unified Communications and WebRTC
Voice over Internet Protocol (VoIP) is all but essential for modern business communications. Still, many professionals likely wonder “what is VoIP?” — whether they mean what VoIP stands for or what older technologies it replaces.
To address these questions and more, let’s take a deep dive into info on VoIP phone systems. We’ll also help you consider which version of voice over IP will best benefit your business.
Continue reading “What Is VoIP? Why This New Tool May Transform Businesses”
Everything you need to know about Two-Factor Authentication and why using it for UC&C services
Today we use online services to shop, to collaborate, to meet new people and to keep in touch with friends. Many of these online services contain and store private information, such as user personal data, contact lists, credit card credentials, patient information etc.
However we all know that breaking into the system, in many cases, is just a question of time. Your password can be stolen or hacked every now and then.
Someone can pretend they are you and steal your identity.
In fact it has already happened to many of us at least once. What can we do to protect ourselves and our sensitive data?
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Push Notification as an integral part of UC&C system
Push notification is a message that pops up on the screen of your mobile device when you are not using the app. In fact we’ve been using push notifications for quite a long time. An example could be a notification coming from the airlines reminding you to check in for your flight or a calendar event reminder.
Apple was the first one to introduce Push notifications in 2009, Google implemented them in 2010. Today push notifications are becoming even more powerful, and we will see why in the next chapter.
In the past many VoIP apps have been using polling techniques, in which the client had to poll the server from time to time to check if there are any updates. They were not actually real-time–you received a notification not at the very time it arrived, but after the app has “polled” the server. Other VoIP apps were running in the background all the time so that the user could receive an update, over-consuming the battery.
Continue reading “What is Push Notification for Mobile Apps?”
Understanding VoIP and UC and how they transform Business Communications.
If you are a business owner and you are looking to modernize your company’s phone system, you would definitely come across these two terms: VoIP, which stands for Voice over IP, and Unified Communications (UC).
Many of us are familiar with VoIP technology and how it is different from PSTN and ISDN. A VoIP PBX in contrast to a regular telephone system, offers a number of benefits. To learn more about them, read the blog article on Migration from PSTN to VoIP.
However when it comes to Unified Communications, many people still get confused, which technology or a group of technologies stands behind this buzzword?
Continue reading “What is Unified Communications (UC)”