Being in a partnership brings a lot of good things to an MSP. On top of splitting costs and responsibilities, you get access to a far
Those who wonder how to be a managed service provider that grows are most often considering better ways of MSP lead generation. After all, generating leads
It’s been 10 years since we released our first WebRTC-based UCC solution. But why did we choose this innovative solution? Let’s take a dive into WebRTC
Take a minute and think about your favorite brand. Do you like it for its products? Its price point? Its extra features? Or do you choose
In any conversation about phones these days, you’re bound to hear the idea of a hosted VoIP phone system come up. That’s in large part because
Cyberthreats come in all shapes and sizes, whether they are individuals working to defraud someone on a small scale or state-sponsored cyberwarfare divisions that intend to
Jack of all trades and master of none, goes the phrase. There are equivalents in other languages: Hungarian has “Egy fenekkel nem lehet ket lovat megulni”
The business landscape has become more and more complex over the past few decades, and this has been exacerbated by the increasing use of tech to
Every day, your sales and support teams are sitting on revenue insights they never capture. Customer objections. Buying signals. Competitor mentions. Upsell opportunities. Friction points. They
Your CRM knows a call happened, but it doesn’t know what was said Whether it’s Salesforce, HubSpot or another platform, most sales teams invest significantly in their
Most sales managers will recognize the moment at the end of a difficult quarter where a deal that should have closed didn’t, and the post-mortem conversation
Artificial intelligence is everywhere right now. From boardrooms to sales teams, every organisation is exploring how AI can improve productivity, reduce costs, and enhance customer experience.
You record every call, but you’re still at risk Most businesses in regulated industries believe they have compliance call recording covered. The system records calls, stores
The French government has officially announced that by 2027, tools like Microsoft Teams and Zoom will be systematically replaced across all state administrations by sovereign alternatives.
