Wildix Blog

8 June 202029 September 2020

The Future of UCC: It’s All About Sales

The new technology that every business needs to stay competitive

There’s a big issue with how many businesses run their websites, and it’s something that you need to be talking to your clients about right away.

The problem is that for customers nowadays, websites aren’t responsive enough.

Sure, they have old-fashioned “contact us” buttons and email forms — but now, customers now want more than that. They want their questions answered instantly, in their current browser window with features like chat and VoIP calls.

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3 June 202029 September 2020

Why Your CRM May be a Waste of Money

Those who have been in business for more than ten or fifteen years can still remember the days when companies (especially small businesses) filed customer contacts in spreadsheets on their PCs. What a waste of time that was! On top of having to update these files, when certain information had to be found, everything had to be done manually.

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29 May 202029 September 2020

Managers: Do You Know What’s Next for Smart Work?

Offices are reopening. But that doesn’t mean your staff wants to use them full-time.

Even considering how long analysts foresaw a massive shift to smart working, it’s safe to say few anticipated it would happen this quickly. To put numbers on it, Gallup reports the amount of US employees who work remotely doubled in under a month, shooting from 31% to 62%.

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22 May 202029 September 2020

It’s Time for More Remote Meetings

Why Managers Should Embrace Videoconferencing

Among office workers, there’s a complaint so common that it borders on cliche:

“This meeting should have been an email.”

For all the different contexts it’s used in, what always drives this message is frustration over time management. It represents employees wanting to just do their job, not get pulled from their desks to hear information that could be given in a more streamlined way.

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20 May 202029 September 2020

Devices for home working

What device do you want in your home and how do you manage the balance of working in the home environment?

Now that the future for offices containing the majority of the companies staff seems even more uncertain, a viewpoint that has been strengthened by Twitter who have announced their staff do not need to return to the office but instead are free to continue to work smarter from home, does this raise the question, what device is best for smart workers?

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