This is a phrase that we’re all familiar in the US. It means to slow down, relax or calm down. It means to think about things
In this blog article we will discuss the basic standards used for real-time communications — SIP and XMPP — what is the difference, how each of
According to Gartner AI promises to be the most disruptive class of technologies during the next 10 years (1). Wildix was among the first UC&C vendors
Customer relationship management means just that – managing the relationship you have with your customers to ensure long-term satisfaction. With the growth of social media and
Web, Hybrid or Native Mobile apps – which one to choose? In the previous blog article we discussed web-based communication solutions and their advantages over native
And what your company stands to gain Successful marketing campaigns are almost always the result of team efforts. To succeed at positioning — pitching your business
Roadmapping your migration Often, an obstacle to fully planning digital transformation is that the explanation of a Cloud transition is too abstract. Although you recognize the
Over the course of just a few days, our email inboxes are flooded with a huge amount of advertisements and newsletters. With around 3.9 billion global
Every day, your sales and support teams are sitting on revenue insights they never capture. Customer objections. Buying signals. Competitor mentions. Upsell opportunities. Friction points. They
Your CRM knows a call happened, but it doesn’t know what was said Whether it’s Salesforce, HubSpot or another platform, most sales teams invest significantly in their
Most sales managers will recognize the moment at the end of a difficult quarter where a deal that should have closed didn’t, and the post-mortem conversation
Artificial intelligence is everywhere right now. From boardrooms to sales teams, every organisation is exploring how AI can improve productivity, reduce costs, and enhance customer experience.
You record every call, but you’re still at risk Most businesses in regulated industries believe they have compliance call recording covered. The system records calls, stores
The French government has officially announced that by 2027, tools like Microsoft Teams and Zoom will be systematically replaced across all state administrations by sovereign alternatives.
