Change is one of the few constants of any IT sector, and unified communications is no different. But in recent years, the changes in this sector have felt more seismic. Once, UC&C was itself a niche trend. Now, vendors big and small are rushing into the sector.
Continue reading “The State of UC&C in 2022”
Five years after its debut, Microsoft Teams has become the most popular business communication platform with over 270 million monthly users worldwide. And while its growth has been impressive, thanks to its inclusion in Microsoft Office 365 and pressures from the pandemic, that increase is not a sign that Teams is a perfect product.
Continue reading “How to set up a Microsoft Teams PBX Integration”
Take a minute and think back to over two years ago, to the start of the pandemic.
Suddenly we couldn’t work, study or even meet people the same way as before. Locked in our homes, the internet became our main source of contact with the outside world. Businesses that adapted to remote working, thrived. Those that didn’t or couldn’t, suffered — and many failed.
Continue reading “Your Business Needs Customers, and You Must Own Them”
Communication can be glamorous — think about Apple or Whatsapp — but most importantly, it’s vital. And without services such as Wildix, businesses would fall apart, unable to communicate.
But the cost-of-living crisis is putting pressure on businesses worldwide, with inflation soaring across many economies. It’s powered, of course, partly by the conflict Russia started in Ukraine, which pushed up the price of grain and oil, but there are other factors. Here’s how some countries stack up:
Continue reading “The cost-of-living crisis is creating pressure, but there are opportunities to sell your PBX systems”
MSP perspectives on the methodology proven to close more deals
Any technology professional can tell you that you won’t win customers without a great solution. Of course, no matter the power, usability and overall value of a given platform, it always takes effective outreach to actually sell it — particularly as competition remains fierce.
To that end, Wildix recommends ValueSelling to Partners as a way of more effectively selling the Wildix solution and their own services as MSPs. The methodology emphasizes positioning your services as a solution for a given customer’s specific business issue, which has brought it a proven record of success.
Continue reading “ValueSelling, According to Wildix Partners”