Continue reading “Salesforce and UCaaS: Why You Should Integrate Your CRM”
Text Chatbots and Creating Customer Satisfaction
Continue reading “Text Chatbots and Creating Customer Satisfaction”
Exploring Diversity and Inclusion Across Continents: Harmonie Essome
Continue reading “Exploring Diversity and Inclusion Across Continents: Harmonie Essome”
WhatsApp: Competing Against “Free”
Why the Channel Is Critical for Vendors and MSPs
“They’d tried several vendors, but none of them wanted to do it. Then they came to us. They couldn’t believe someone actually cared.”
These are the words of one of our MSPs based in Canada, talking about a small setup they’d completed in the Caribbean. And it shows how the channel can get things done when major vendors cannot. But what is the channel exactly, and what does it do? More importantly, why is it so vital?
Continue reading “Why the Channel Is Critical for Vendors and MSPs”