Author: Elena Kornilova

Wildix
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What is Unified Communications (UC)

Understanding VoIP and UC and how they transform Business Communications.

If you are a business owner and you are looking to modernize your company’s phone system, you would definitely come across these two terms: VoIP, which stands for Voice over IP, and Unified Communications (UC).

Many of us are familiar with VoIP technology and how it is different from PSTN and ISDN. A VoIP PBX in contrast to a regular telephone system, offers a number of benefits. To learn more about them, read the blog article on Migration from PSTN to VoIP.

However when it comes to Unified Communications, many people still get confused, which technology or a group of technologies stands behind this buzzword?
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Migration from PSTN to VoIP

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How to transition from PSTN to VoIP smoothly, painlessly and before it’s too late

Replacing the company phone system can seem a frightening prospect, since telephone communication is an essential tool we use in our daily work life. As long as the old phone system continues to function, we prefer not to touch it, and it’s understandable. But whether you like it or not, it’s time to consider the change.

Most companies in Europe have already completed the transition or are planning it over the next few years. Switching from traditional phone system to VoIP PBX is more than just a technological necessity, but a functional requirement.

Why should your business switch to VoIP?

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SIP trunking. The difference between PSTN, ISDN and VoIP.

sip trunkingYears ago when VoIP first appeared on the scene, in the time of dial-up Internet, it was associated with poor audio quality and dropped calls. Today it is no longer a problem, thanks to the increased availability of broadband Ethernet services. Large and small companies, public administration organizations worldwide opt for VoIP, while some other enterprises are still hesitant to make the move.

It might be just the right time to learn more about VoIP technology and SIP trunking: the largest telecom providers all around the world stop offering ISDN and PSTN in 2018 and have announced complete phasing-out over the next ten years.
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Continuity: transfer calls from one device to another

Transfer calls from one device to another

Screen Shot 2016-09-01 at 15.34.36Did it ever happen to you too:

  • busy on the phone with an important customer but you need to leave your office;
  • talking on the cell phone but the battery is down?

How nice it would be to be able to switch an active device without interrupting the call!

With Wildix it’s easy to transfer calls from one device to another.
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