
Continue reading “Going Greener and Working Smarter: What Smart Work Can Do for Planet Earth”
From VoIP to Unified Communications and WebRTC
Continue reading “Going Greener and Working Smarter: What Smart Work Can Do for Planet Earth”
There’s a big issue with how many businesses run their websites, and it’s something that you need to be talking to your clients about right away.
The problem is that for customers nowadays, websites aren’t responsive enough.
Sure, they have old-fashioned “contact us” buttons and email forms — but now, customers now want more than that. They want their questions answered instantly, in their current browser window with features like chat and VoIP calls.
For today’s MSP, the road to success is long, bumpy and full of suspicious hitchhikers who’ll rob you the second you let them into your car.
This isn’t anything I haven’t said before. I and the rest of Wildix have talked a lot about “enemies” in the marketplace — competitors for Partners and Wildix ourselves.
Surprisingly, these familiar, unpleasant faces are still around to bother us: there’s the old, outdated Walking Dead Vendors; the young, mismanaged VoIPTruz; and the gigantic, yet otherwise unremarkable Carriers. Continue reading “Enter the Vampire Vendor: The MSP’s New Enemy and How to Beat Them”
That’s not true, of course.
I just applied to Skype the idea of security that manages to create an “Open Source Genius.”
Let’s leave Skype aside and see what really happened.
Giacomo Brusciati of Comunica.Meta srl, an installer of telephone systems in the Marche region, has installed about 2,200 systems. First ISDN and then VoIP. Continue reading “Skype is not secure, Microsoft: “use a VPN to access””