
Six common customer service problems that are killing the business growth
How to boost the performance of your customer service department and make your customers happy Any company interested in growing is striving to win new

How to boost the performance of your customer service department and make your customers happy Any company interested in growing is striving to win new
Today, successful organizations must be dynamic and able to respond quickly to feedback. A new UC platform is the information system of this lean revolution.

In one of the previous blog articles (Introducing Lean Communications), I explained how lean communication can improve the way organizations work. This approach must also

That’s not true, of course. I just applied to Skype the idea of security that manages to create an “Open Source Genius.” Let’s leave Skype