Wildix Blog

7 November 2022

Are Webinars Dead?: Selling Online Post Pandemic

At the height of the pandemic, virtual events were the only way to go. Conferences, summits, and even family dinners all happened online — with people increasingly suffering from “Zoom fatigue” after long hours staring at screens. Now that most travel restrictions have lifted and social events are back in full swing, does that mean webinars (both live and recorded webinars), and other virtual business events, are in their death throes?

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31 October 20222 November 2022

What Happens When a Vendor Quits the Market?

Vendors are dropping like flies. Many, including legacy PBX manufacturers, have survived this long through partnerships and M&As, but Panasonic’s slow exit and Avaya’s multiple profit warnings are signs that their tacked-on cloud strategy may be too little too late.

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24 October 202221 October 2022

Phone APIs in Communications: Tools for Custom UCaaS Systems

Of all the changes to hit the telephony industry, among the biggest is the role of the installer. With UC&C and the shift to digital frontiers, a service provider can no longer be simply someone who plugs in products as they are. Rather, as telephony has joined the greater field of IT, a telephony installer has become closer to a tech developer.

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17 October 202213 October 2022

Monsters of UCaaS (and How to Avoid Them)

It’s a season of frights — of ghouls, goblins and things that go bump in the dark — but for those in the tech sector, certain monsters exist the entire year round.

Yes, certainly there are the common gremlins that keep techies awake at night, and these too are important for anyone in the UCaaS business to know. Ask any IT expert, and they’ll eagerly regale you with bone-chilling tales of glitch-causing ghosts in their machines or of invisible, unspeakable creatures tangling carefully laid cabling.

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10 October 20226 October 2022

Showing Availability: Why Status-Displaying Hardware Assists Remote & Hybrid Work

Meeting with colleagues online has come a long, long way from even a few years ago. The object of meeting online, of course, is to make getting in touch with colleagues remotely just as convenient as in real life. With components like video, we’re getting nearer that status all the time.

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