Cyna Milinazzo is the owner of Liberty Communications – a telecom provider in Colorado and proud Wildix partner. I had the privilege to sit down with
Yealink vulnerabilities show how that in UCC, security mattersFor better or for worse, data collection is something many of us have become accustomed to. From cookies
Explaining the US emergency service laws your phone systems must followAdhering to regulations is crucial for any business, and telephony providers are no different. PBX installations
Why direct mail marketing is returning, and how you can use it to your advantage They say that everything old is new again, and that applies
Why your communications system needs this pivotal web technology The effectiveness of any unified communications and collaboration solution depends on the working parts inside it. As
In cybersecurity, supply chain attacks are some of the most dangerous threats out there. That’s not necessarily because they do the most damage — it’s more
When running a small MSP, it’s easy to be wary of entering business partnerships. Of course you need suppliers and customers, but beyond those, how many
Spring is in the air. Flowers are blooming. The days are a little bit longer and brighter. And for some of us, that means we have
Every day, your sales and support teams are sitting on revenue insights they never capture. Customer objections. Buying signals. Competitor mentions. Upsell opportunities. Friction points. They
Your CRM knows a call happened, but it doesn’t know what was said Whether it’s Salesforce, HubSpot or another platform, most sales teams invest significantly in their
Most sales managers will recognize the moment at the end of a difficult quarter where a deal that should have closed didn’t, and the post-mortem conversation
Artificial intelligence is everywhere right now. From boardrooms to sales teams, every organisation is exploring how AI can improve productivity, reduce costs, and enhance customer experience.
You record every call, but you’re still at risk Most businesses in regulated industries believe they have compliance call recording covered. The system records calls, stores
The French government has officially announced that by 2027, tools like Microsoft Teams and Zoom will be systematically replaced across all state administrations by sovereign alternatives.
