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The Environmental Impact of UCaaS: A Sustainable Communication Solution

The Environmental Impact of UCaaS: A Sustainable Communication Solution
One of the biggest concerns of many businesses is achieving a more sustainable future. Most recognize that the impact they have on the world needs to be minimized to reduce carbon emissions and lower the potential impact of climate change. Technology is key to this, including using advanced renewables, smarter electricity and lower-emission transportation where possible.

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Replacing Your Comms: 6 Reasons Why Unified Communications Is the Answer

Replacing Your Comms: 6 Reasons Why Unified Communications Is the Answer
Unified communications is something we talk a lot about at Wildix, mainly because that’s the key product we sell. But for many businesses, it’s often not clear why unified communications is the answer to many of their pain points. So let’s have a look at the seven reasons why unified communications is the answer to many of your business issues.

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How to Choose the Right Conversation and AI Business Intelligence Solution for Your Business

How to Choose the Right AI Business Intelligence Solution
With the explosion of AI business intelligence (AI BI) products on the market and the accompanying AI hype cycle, it can be hard to decide what — if anything — you should add to your tech stack. From a communication perspective, conversation intelligence, offered by many AI‑powered business intelligence solutions, is one of the most impactful AI technologies as it simplifies the workloads of customer-facing workers, provides transparency on ongoing sales deals and customer support cases and extracts valuable insights that drive business innovation and efficiency. However, determining which AI and business intelligence platforms offer high-quality conversation intelligence can be confusing, since many providers describe their solutions in different ways or combine more than one service on a single platform, making it hard to know what exactly are their strengths and weaknesses.
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