From VoIP to Unified Communications and WebRTC
But are you using them correctly to give everyone the experience that you are hoping they receive?
In this post, I will talk about the best practices for Video conferencing to give you the best results, both for the presenters and the participants. We will also talk about some of the basic mistakes that you should always avoid. Continue reading “Best practice when using video conferencing solutions”
In the following article I will present a list of requirements that should help you in understanding which platform is better suited to an organization’s needs.
The quality of the connectivity is crucial for good voice and video service. Offices located in different countries or continents will most likely need separate local or managed UC servers.
What’s the size of each site? If the site is large and most communications are done within the site, a local UC server is often the winning solution.
Continue reading “What are the Requirements for Unified Communications System”
In most scenarios, a solution deployed in a cloud environment (such as Amazon AWS) offers the best overall conditions including easy redundancy, by relying on different physical data centers, and better connectivity, by providing worldwide data centers.
However, there are scenarios where an in-house UC platform can offer advantages over a cloud solution. When the UC services are accessed mostly by local users and using local PSTN trunking, a local deployment is the best solution. Another scenario might be a site with poor Internet connectivity where phone services must be provided.
Continue reading “Reviewing Deployment Scenarios of UC systems”
We live in an age that offers a record number of possibilities to communicate. Landlines, mobile phones, email, social media, faxes, public messengers including Skype, Whatsapp, Viber, WeChat, and Facebook Messenger…just to name a few. In addition to these applications, we have access to corporate CRMs, ticketing systems, chat systems, blogs, and forums. Often the use of new medias do not necessarily lead to the dismissal of the old ones.
Continue reading “Streamlined And Effective Communication: UC That Works”
Whether you are looking for a ready-to-buy UC solution or thinking about building one, the question of hosted, managed, or cloud is usually the first question that arises when a new service is added.
Let’s first review what each category means.