“In boxing, they say it’s the punch you don’t see coming that knocks you out. In the wider world, the reality we ignore or deny is the one that weakens our most impassioned efforts toward improvement.” – Katherine Dunn, novelist.
Continuous improvement in business is very important. If you read my first article in this series titled “Dealing with Industry Change,” you’re well aware that it’s important to keep up with current trends and remain relevant with the times.
It’s not only important to advance with new technology and be open to selling and installing new services and software – it’s equally as important to ensure that your company’s online presence is kept up to date.
Many vendors today end up becoming your competition. We see it happen all the time. You begin working for them, you hand over your database, and before you know it, they’re selling directly to your channel….without you. Suddenly you have to compete against the big guys.
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Look familiar?