Austen Read-McFarland, Author at Wildix Blog

12 June 20235 February 2024

Building Your MSP for Lead Generation & Growth

Those who wonder how to be a managed service provider that grows are most often considering better ways of MSP lead generation. After all, generating leads means landing more new sales, and more new sales is the best way to keep your business growing — right?

Continue reading “Building Your MSP for Lead Generation & Growth”

4 May 202323 October 2023

VoIP vs. Landlines: Why the Internet-Based Phone Wins Every Time

Having phones at any organization is non-negotiable. As much as everyone has flocked to the internet for communication, phone calls still power both business collaboration and the very ability to tend to customers.

But it’s no shock that telephony now comes in far more options than just the traditional business landline. The most popular is VoIP (voice over internet proxy), an option that relays your voice calls entirely through the internet. While exciting to some, VoIP phone lines also present a dilemma to those used to an analog phone system. Is it worth keeping that old setup, or is an upgrade in order?

Continue reading “VoIP vs. Landlines: Why the Internet-Based Phone Wins Every Time”

24 April 202321 April 2023

What is a Supply Chain Attack? Everything Businesses Need to Know

In cybersecurity, supply chain attacks are some of the most dangerous threats out there. That’s not necessarily because they do the most damage — it’s more because they tend to be difficult to guard against by their very nature.

Continue reading “What is a Supply Chain Attack? Everything Businesses Need to Know”

10 April 20237 April 2023

Business Partnerships for MSPs: Advantages & Disadvantages to Know

When running a small MSP, it’s easy to be wary of entering business partnerships. Of course you need suppliers and customers, but beyond those, how many connections does any SMB really need — let alone one that thrives specifically from making the most of each customer relationship, like you?

Continue reading “Business Partnerships for MSPs: Advantages & Disadvantages to Know”