How to Set Up Your SIP Trunk the Right WayVoice over Internet Protocol (VoIP) providers are often asked the same question: “How many SIP channels do
If you’re using devices that run TLS 1.0 or 1.1, it’s imperative you change them.With hacking techniques constantly growing more effective, it’s crucial that your UCC
More on the new software that improves customer interactions and empowers call centersEspecially when it comes to call centers and contact centers, it’s pivotal that modern
How Wildix’s global calling service goes beyond the capabilities of a traditional SIP trunkImplementing SIP trunks — especially on an international scale — is usually a
Arianna Caiaffa, Sales & Partner Support for G&B Connect, has been a Wildix Partner since 2010. For Arianna, entering the technology industry was not her initial
With the growing presence of AI, cyber threats and 5G connections, communication trends are changing rapidly, and appear unlikely to slow down.
These days, it seems more and more tech experts are trying to start an MSP. And it’s not hard to see why: with spending in Unified
You’d be hard pressed to find a clearer sign of business achievement than managing another company under yours. It’s commendable enough to have built your own
Every day, your sales and support teams are sitting on revenue insights they never capture. Customer objections. Buying signals. Competitor mentions. Upsell opportunities. Friction points. They
Your CRM knows a call happened, but it doesn’t know what was said Whether it’s Salesforce, HubSpot or another platform, most sales teams invest significantly in their
Most sales managers will recognize the moment at the end of a difficult quarter where a deal that should have closed didn’t, and the post-mortem conversation
Artificial intelligence is everywhere right now. From boardrooms to sales teams, every organisation is exploring how AI can improve productivity, reduce costs, and enhance customer experience.
You record every call, but you’re still at risk Most businesses in regulated industries believe they have compliance call recording covered. The system records calls, stores
The French government has officially announced that by 2027, tools like Microsoft Teams and Zoom will be systematically replaced across all state administrations by sovereign alternatives.
