What is Unified Communications (UC)

Understanding VoIP and UC and how they transform Business Communications.

If you are a business owner and you are looking to modernize your company’s phone system, you would definitely come across these two terms: VoIP, which stands for Voice over IP, and Unified Communications (UC).

Many of us are familiar with VoIP technology and how it is different from PSTN and ISDN. A VoIP PBX in contrast to a regular telephone system, offers a number of benefits. To learn more about them, read the blog article on Migration from PSTN to VoIP.

However when it comes to Unified Communications, many people still get confused, which technology or a group of technologies stands behind this buzzword?
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The three keys to Marketing: Sharing, Collaborating and Communicating

As you may already know in recent years’ companies, have begun to undergo radical changes in their organizational structures. Technology is making it possible for companies to break away from their normal vertical department or functional work silos and become more horizontal and cross-functional. These increases are leveling the old pyramid structures we were accustomed to, and it’s about time.

We have all seen or participated in a company or organization that is fragmented and disconnected, where employees from various departments are working on the same project with different objectives, goals, requirements, or the skill sets of one individual are within another group but are not accessible to all.

Today, to keep up with changing times, companies need to become flexible and agile in their approach, and enable teams and individuals to work together despite who, what or where they are, and to do this they must take advantage of highly capable technology.

The best way to facilitate this new functioning cooperative environment is to follow these three simple keys to marketing.

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What is WebRTC and is it safe?

webrtc-logo-vert-retro-255x305-1What is WebRTC?

There has been much talk about it, but perhaps it is not all that clear, what is WebRTC and how does it work?

WebRTC means Real-Time Communication via the web, or rather the possibility of being able to chat, make calls and video calls through the internet.

Imagine clicking on a button and, immediately, starting a call, a chat or a video call with a user ready to answer.

WebRTC is an open source project created in 2011, based on HTML5 and JavaScript, with the objective of revolutionizing communication by taking advantage of the power of the web.

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What is Real-Time Communication?

real-time-communicationWhat is Real-Time Communication?

Simple, one example is enough to explain.

An email is NON real-time communication, a phone call is real-time communication

By definition, real-time communication is any form of telecommunication through which all users are able to exchange information instantaneously or with negligible latency. Real-time is also synonymous with Live.

But in the Telecommunications world, what is Real-Time communication (RTC)?

By now we all use online chat or video-calling, thanks to instruments which had a very clear vision of where the future of communication was headed. (I am thinking of Skype which was created by 3 Estonian kids, Jaan Tallinn, Ahti Heinla and Priit Kasesalu, before being purchased by Microsoft).
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Comparing 3CX and Wildix and how PBXs have changed over the last 30 years.

wildix confronto
Picture from the internet

Today, it is our pleasure to publish an article written by Bruno Donetti, Infrastructure Team Axitea S.p.A. 

In a technical neutral voice, he has shared with us his analysis, which has come from the comparison between the Wildix solution and that of 3CX, giving us a point of view on how communication technologies have changed over the last 30 years. 

Thank you to Bruno and our compliments for his great passion which, with much difficulty, remains hidden between the lines. Here is the text.

A while back I was asked for an objective opinion in comparing the Wildix system with that of 3CX. I was asked for a neutral technical opinion, no longer as a vendor-dependent technician, but as a manager and technician of my own telecommunications network made up of several Wildix, many 3CX, Cisco, Alcatel OXE, Asterisk. 

To comprehend the evaluation I feel it is essential to illustrate the skills and non-skills of those who venture into giving judgement among various products. 

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