What is ACD – Automated call distribution ACD – Automated call distribution (automatic call distributor) is a system, responsible for routing incoming calls. This tool
What is IVR? Interactive Voice Response (IVR) is a technology allowing humans to interact with phone systems through DTMF tones input via keypad, or by
The difference between FXO and FXS FXO and FXS are the ports used by analog phone lines and analog phones and faxes. These two interfaces
In 2012 we have introduced the *wildixin.com domain thanks to which it is now possible to: easily remember how to connect to your PBX from
Okay, so you need to install a W-AIR DECT system. Multi-storey buildings with elevators, metal constructions, columns, corridors, large halls — this all can create
