Kathryn Yarnot, Author at Wildix Blog

15 August 20236 September 2023

Sharpen Your Skills With These Online Courses for MSPs

Your business is built on what you know. From the services you provide to being sales savvy, your knowledge is an intrinsic part of your offer, distinguishing you from your competition. But it can be hard to set aside the time for training, or in some cases even find a course that is suited to your needs as a system integrator or managed service provider (MSP) when you’re already mired in the busy work of running your own business.

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25 July 202315 August 2023

What Is a Teleconference?: Teleconferencing Throughout History

Two Indians are standing and looking at the smoke signal, saying "That's some big data!"

When you hear the word teleconferencing, what comes to mind? A packed boardroom with a speakerphone? Audio-only calls? Or does it extend to video? Continue reading

17 July 202319 July 2023

Wildix for Education: UCaaS for the Classroom and Beyond

Educators aim to inspire their students; to ignite a hunger for knowledge that will last a lifetime. But that lofty goal is often scuppered by real-world issues in both online and traditional classrooms including tasks, like administrative work, that eat into precious planning and contact hours. And while the spike in online learning during the pandemic led to accelerated adoption of teaching as well as collaboration solutions, many institutions aren’t seeing the expected long-term benefits due to overlapping and non-integrated tools.

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27 February 202322 May 2023

Conference Call vs. Meeting: Which Is Better?

In the days before the pandemic, choosing how to organize meetings for most office-based businesses was simple. If you needed to get your team together, you could quickly book one of the on-site meeting rooms. And if you needed to involve decision-makers from multiple locations, you could then choose between a conference call meeting or a large in-person session. Now, however, with Gartner reporting that over half of organizations expect more than 50% of their workforce to be remote or hybrid-working this year and, as we’ve recently covered, the move to remote work showing no signs of slowing down, more and more meetings are being held virtually — with some teams never meeting in person at all.

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13 February 202325 September 2023

Moving Away From Your Values: Have Big Vendors Spread Themselves Too Wide?

Times are hard in the unified communications (UC) and wider tech world right now. Unprecedented growth during the pandemic led many companies to expand and accrue debt, with the assumption that post-pandemic revenue would continue to increase. But as businesses reduce their tech stack in favor of one unified platform, stick with their current provider or — more shockingly — return to their on-premise PBX, many of the biggest UC vendors are struggling to hit their targets and pay off their creditors.

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