In the days before the pandemic, choosing how to organize meetings for most office-based businesses was simple. If you needed to get your team together, you could quickly book one of the on-site meeting rooms. And if you needed to involve decision-makers from multiple locations, you could then choose between a conference call meeting or a large in-person session. Now, however, with Gartner reporting that over half of organizations expect more than 50% of their workforce to be remote or hybrid-working this year and, as we’ve recently covered, the move to remote work showing no signs of slowing down, more and more meetings are being held virtually — with some teams never meeting in person at all.
Times are hard in the unified communications (UC) and wider tech world right now. Unprecedented growth during the pandemic led many companies to expand and accrue debt, with the assumption that post-pandemic revenue would continue to increase. But as businesses reduce their tech stack in favor of one unified platform, stick with their current provider or — more shockingly — return to their on-premise PBX, many of the biggest UC vendors are struggling to hit their targets and pay off their creditors.
With the impending copper switch-offs around the world, more and more businesses are asking “is VoIP reliable for business?” While there are some slight disadvantages, the truth is that VoIP telephony solutions deliver a sizeable benefit provided they are integrated properly.
Happy New Year!
Now that the ball has dropped, the clock chimed and the firework displays are over, it’s time to ensure we start 2023 off on the right foot. While personal resolutions are usually at the forefront of our minds just two days into the new year, this is also the perfect opportunity to make clear, strong — and most importantly actionable — resolutions for your business.