From VoIP to Unified Communications and WebRTC
Depending on how critical the UC service is for the organization, it might be necessary to put service continuity scenarios in place, including:
Let’s start analyzing the simplest scenario: one UC Server and X users / devices connected to it. Failover is perfectly fine in this first scenario.
Are they a good vendor? If so, how do they “become” good? I could ramble on about SDLC (software development life cycles), Agile methodology, blah blah blah, but the truth is…partners don’t care about this.
What does a partner care about? Partners care that a vendor helps them drive more revenue and more profit for the long term health of their business. Or at least that is what they should care about.
So, what a partner wants is simple! A system that can be sold for a lot, installed and maintained with no effort, allows them to maintain control of their customer base and is FREE! Ah, such a blissful world! Continue reading “Is Wildix a good vendor?”
In the previous article we discussed why network reliability is crucial for UC solutions. This time I will explain why PoE switches are important to grant power continuity of the phone service to match those of traditional PSTN systems.
When switching from a legacy phone system to a modern UC server, many things are taken for granted by the buyer. For example, that the system will also work in case of emergency situations, like a power outage.
Home analog phones connected directly to a local exchange usually work in the case of power outages, as the local exchange uses a UPS system. Legacy PBXs worked in a similar way, either embedding a battery or relying on a separate UPS system.
When it comes to Personal Branding, there’s a lot of skepticism out there. The term itself is often misunderstood.
So let’s begin with a quick definition. In a nutshell, Personal Branding means promoting ourselves: dedicating time and attention to ourselves as professionals within a specific industry. Continue reading “PERSONAL BRANDING? I DON’T NEED IT, AND I DON’T HAVE TIME”
In this blog article we will analyze which network devices must be chosen carefully, and which technologies we need to be familiar with to successfully deploy our UC solution.
As seen in Reviewing Security Concerns of UC solutions, we should consider firewalls and routers only as support for enforcing security. The UC server and the connected devices must be secure, even in the absence of dedicated devices such as firewall / SBCs with packet inspection capabilities. This is achievable only by applying the best practises and security policies inside the UC solution.
Continue reading “What is Network Reliability in UC Platform”