HowTo: Multi Site PBX CTI Control via TAPI

This article is intended for administrators who want to set up a single / multi site PBXs installation and offer to users a CTI (Computer telephony integration) integration via TAPI (Telephony Application Programming Interface) for Microsoft Windows.

What is TAPI and its advantages

TAPI is supported by a huge number of client, server applications and allows to automate many processes between these applications and the corporate PBX.

Examples of such applications are: Microsoft Outlook, Voxtron (Home | Voxtron Corporate) , Firstel (Firstel | new ways to communicate in business), Salesforce (Salesforce – Wildix via Mirage Support), Microsoft Dynamics Navision. An Integration provided via TAPI can allow to automate outboud call generation as well as inbound call routing.
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20 November 20169 June 2017

HowTo: Geo Distributed Dect Network with up to 1000 users and full Roaming. Really?

In this post we will see how to build a Geo Distributed Dect Network with up to 1000 users and full Roaming – with the following list of features:

up to 255 offices connected / base stations – 1000 handset / users in one dect network
redundant – all offices base stations are autonomous
roaming – users can roam over all base stations / offices and
user sign-on / hot desking
centralized phonebook with presence

Let’s now see in detail how this is possible.

Numbers

up to 1000 handsets / users roaming over the network
up to 255 remote offices / base stations
each handset / user can roam on up to 10 networks (to reach a global roaming over up to 2550 offices / base stations)

Continue reading “HowTo: Geo Distributed Dect Network with up to 1000 users and full Roaming. Really?”

4 October 201625 March 2022

Migration from PSTN to VoIP

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How to transition from PSTN to VoIP smoothly, painlessly and before it’s too late

Replacing the company phone system can seem a frightening prospect, since telephone communication is an essential tool we use in our daily work life. As long as the old phone system continues to function, we prefer not to touch it, and it’s understandable. But whether you like it or not, it’s time to consider the change.

Most companies in Europe have already completed the transition or are planning it over the next few years. Switching from traditional phone system to VoIP PBX is more than just a technological necessity, but a functional requirement.