This blog article will be dedicated to SIP and SIP calls. It is meant to provide an introduction for UC Engineers to the main headers and
In this blog article we continue to analyze RTP and RTCP and we will see why Jitter Buffer is important and how it affects call quality.
Media is another vital component of a Unified Communication system. Once signaling is in place and working between two endpoints, information about media capabilities can be
Every day we use the Internet countless times; we: buy and sell products; book tickets/hotels; book appointments for any type of services; seek for jobs; read
This time we will talk about transport protocols over the web, in particular, about BOSH and WebSocket. Besides TCP (XMPP/SIP) and UDP (SIP only) transports, two
How Wildix’s global calling service goes beyond the capabilities of a traditional SIP trunkImplementing SIP trunks — especially on an international scale — is usually a
Arianna Caiaffa, Sales & Partner Support for G&B Connect, has been a Wildix Partner since 2010. For Arianna, entering the technology industry was not her initial
Comparing reliability and support When features appear nearly identical, it’s often tempting for businesses to select their UCC platform primarily on brand recognition. And although it
Every day, your sales and support teams are sitting on revenue insights they never capture. Customer objections. Buying signals. Competitor mentions. Upsell opportunities. Friction points. They
Your CRM knows a call happened, but it doesn’t know what was said Whether it’s Salesforce, HubSpot or another platform, most sales teams invest significantly in their
Most sales managers will recognize the moment at the end of a difficult quarter where a deal that should have closed didn’t, and the post-mortem conversation
Artificial intelligence is everywhere right now. From boardrooms to sales teams, every organisation is exploring how AI can improve productivity, reduce costs, and enhance customer experience.
You record every call, but you’re still at risk Most businesses in regulated industries believe they have compliance call recording covered. The system records calls, stores
The French government has officially announced that by 2027, tools like Microsoft Teams and Zoom will be systematically replaced across all state administrations by sovereign alternatives.
