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What is Real-Time Communication?

real-time-communicationWhat is Real-Time Communication?

Simple, one example is enough to explain.

An email is NON real-time communication, a phone call is real-time communication

By definition, real-time communication is any form of telecommunication through which all users are able to exchange information instantaneously or with negligible latency. Real-time is also synonymous with Live.

But in the Telecommunications world, what is Real-Time communication (RTC)?

By now we all use online chat or video-calling, thanks to instruments which had a very clear vision of where the future of communication was headed. (I am thinking of Skype which was created by 3 Estonian kids, Jaan Tallinn, Ahti Heinla and Priit Kasesalu, before being purchased by Microsoft).
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Comparing 3CX and Wildix and how PBXs have changed over the last 30 years.

wildix confronto
Picture from the internet

Today, it is our pleasure to publish an article written by Bruno Donetti, Infrastructure Team Axitea S.p.A. 

In a technical neutral voice, he has shared with us his analysis, which has come from the comparison between the Wildix solution and that of 3CX, giving us a point of view on how communication technologies have changed over the last 30 years. 

Thank you to Bruno and our compliments for his great passion which, with much difficulty, remains hidden between the lines. Here is the text.

A while back I was asked for an objective opinion in comparing the Wildix system with that of 3CX. I was asked for a neutral technical opinion, no longer as a vendor-dependent technician, but as a manager and technician of my own telecommunications network made up of several Wildix, many 3CX, Cisco, Alcatel OXE, Asterisk. 

To comprehend the evaluation I feel it is essential to illustrate the skills and non-skills of those who venture into giving judgement among various products. 

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HowTo: Multi Site PBX CTI Control via TAPI

ms-tapi-server_400-2This article is intended for administrators who want to set up a single / multi site PBXs installation and offer to users a CTI (Computer telephony integration) integration via TAPI (Telephony Application Programming Interface) for Microsoft Windows.

What is TAPI and its advantages

TAPI is supported by a huge number of client, server applications and allows to automate many processes between these applications and the corporate PBX.

Examples of such applications are: Microsoft Outlook, Voxtron (Home | Voxtron Corporate) , Firstel (Firstel | new ways to communicate in business), Salesforce (Salesforce – Wildix via Mirage Support), Microsoft Dynamics Navision. An Integration provided via TAPI can allow to automate outboud call generation as well as inbound call routing.
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HowTo: Geo Distributed Dect Network with up to 1000 users and full Roaming. Really?

In this post we will see how to build a Geo Distributed Dect Network with up to 1000 users and full Roaming – with the following list of features:

  • up to 255 offices connected / base stations – 1000 handset / users in one dect network
  • redundant – all offices base stations are autonomous
  • roaming – users can roam over all base stations / offices and
  • user sign-on / hot desking
  • centralized phonebook with presence

Let’s now see in detail how this is possible.

Numbers

  • up to 1000 handsets / users roaming over the network
  • up to 255 remote offices / base stations
  • each handset / user can roam on up to 10 networks (to reach a global roaming over up to 2550 offices / base stations)

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Wildix History /3: The body shop mechanic and the blue boxes

dettaglio-1-carrozziere-Wildix
Illustrations: Laura Piaz

Such will, such educational preparation, such effort: Dimitri and Stefano design their own PBX.

They elaborate the Asterisk project, they dissect it, they “mess with it”, as is done with mopeds, but the risk of engine meltdown was always lurking.

Not much time goes by and the Osler brothers notice that those systems were unstable and that they would not get very far with those technological preconditions.

Yes, they made the phones work, but any operation which was more complex would compromise the entire system.

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